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Forums / Technical Support

VOD Not Available
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Technical Support: VOD Not Available
Created by: vsangelaa

4/4/22 @ 12:30pm (EST) |UTC - 5:00
Posts: 81

Yes, the servers are still under maintenance and are getting rotated out. The processing queue backlogged again, over the weekend. The guys will double up on the processing and push them through.
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ElBoriPR787
Created by: elboripr787

4/4/22 @ 12:32pm (EST) |UTC - 5:00
Posts: 4

:helpme :helpme I’m missing shows from Saturday I hope it gets recovered soon. Don’t know why it keeps happening but good news you working on it.

Also what happened with flirt rewards I’m missing ton of points. I can’t give powerboost for now because of the problems with that. Hope it gets fixed also
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IamAngus
Created by: iamangus

4/4/22 @ 12:34pm (EST) |UTC - 5:00
Posts: 4,023

I still miss my 6-7 shows from saturday, I hope they turn up soon :(
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IamAngus
Created by: iamangus

4/5/22 @ 9:32am (EST) |UTC - 5:00
Posts: 4,023

All my VODs from saturday are now safe in my vault. I guess we just have to be a bit patient :thumbsup
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Created by: sirlickslot69

4/5/22 @ 9:13pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646

Yes, the servers are still under maintenance and are getting rotated out. The processing queue backlogged again, over the weekend. The guys will double up on the processing and push them through.

Good news, I got my 2 missing from 4-1, and 1 from 4-2.. Still missing February 28th.. which I feel is hopelessly lost.


Quote
Luv2flirt
Created by: luv2flirt

4/12/22 @ 10:40am (EST) |UTC - 5:00
Posts: 165

It looks like the issue is fixed and shows I have with models are appearing much faster in the directors vault! I have only had just this one issue though. Just yesterday I had an awesome show with a model. I spent over 20 minutes in pvt with them. The first 19:43 minutes showed up in my vault but the remaining 8 min was missing and not available. The model had a very sexy orgasm but looks like it didn’t get recorded. Just from reading the FAQ under “ Why are my show recordings not available?” I know that number 2 reason is a possibility but I’m hoping that’s not the case and the other part of the show will eventually appear in my vault so I can relive the whole complete time with them. I had a very good time with the model!
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Created by: nystingray

4/12/22 @ 2:56pm (EST) |UTC - 5:00
Posts: 871

I spent over 20 minutes in pvt with them. The first 19:43 minutes showed up in my vault but the remaining 8 min was missing and not available.


Check your math please, it seems you are only missing 17 seconds
Quote
Luv2flirt
Created by: luv2flirt

4/12/22 @ 5:45pm (EST) |UTC - 5:00
Posts: 165



Check your math please, it seems you are only missing 17 seconds



“I spent OVER 20 minutes in pvt with them” that means the private was longer than 20 min. The 8 min after the 19:43 didn’t show up. I spent 27:43 minutes : seconds long in total with the model. Only part of the private video was processed for some reason. I chatted with customer support and they are doing their best to help me. Thank you customer support!
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Created by: qui_gon_jinn

4/15/22 @ 6:06am (EST) |UTC - 5:00
Location: Behind your PC monitor
Posts: 70

just an update.. It seems the issue of VOD's getting hung up in processing has been resolved, as I've gotten all my videos the past 5-6 days within an hour to hour and half after pvt. My thanks go out to Tech team for their diligence to get this resolved.
If only they could find my February 28th I am missing I would be 100% complete.. But if after almost 4 years is all I've lost I reckon is not too bad a record. :thumbsup :thumbsup :thumbsup
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Created by: tricky_dick

4/17/22 @ 6:30am (EST) |UTC - 5:00
Location: On your computer.
Posts: 175

I almost lost some content lately. Even more about 7 years ago. I wonder if we can use Microsoft's rules. You can and may make a backup (one single copy) of their software. So I have this brilliant idea of offering the content in something tangeble. No flash, no cache, no degredation. Make a copy of all the content available on Blue-Ray and ship it to customers. I bought it all and if I'm not careful it can all wind up getting "purged". Oooooorrr... maybe I should just record the screen; upscale it and put it on discs myself?
Just an idea....
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