Forum Topics
Technical Support: Beta chat updates, issues, fixes and features.
Hi slan41,
This issue should be fixed now, had to do with models having the same names, didn't happen to all models. Thank you for the bug report! Quote
This issue should be fixed now, had to do with models having the same names, didn't happen to all models. Thank you for the bug report! Quote
Just found an issue with the mobile side when in a models room and the special credits are there when trying to click the models menu to select the offer option or give a power boost the credits section shows and not the models menu.
Quote
Just found an issue with the mobile side when in a models room and the special credits are there when trying to click the models menu to select the offer option or give a power boost the credits section shows and not the models menu.
BruceAW,
Thank you for reporting this, I think I see what you mean on the mobile version. I will get back to you once this has been updated.
Quote
BruceAW,
Thank you for reporting this, I think I see what you mean on the mobile version. I will get back to you once this has been updated.
Quote
The XL is smaller than the old site. The lack of header doesn't matter if the chat box is wider. Having no header only pushes the video up (looks weird) and now I can't go anywhere on the site without leaving the chat room. It's a step backward. I really hate websites with "layers", meaning the page opens on top of another, like chat rooms do over the thumbnail page.
I can't go full screen in free chat anymore. Not sure how this is an improvement. The video won't start unless I click on the play sign either. Quote
I can't go full screen in free chat anymore. Not sure how this is an improvement. The video won't start unless I click on the play sign either. Quote
The XL is smaller than the old site. The lack of header doesn't matter if the chat box is wider. Having no header only pushes the video up (looks weird) and now I can't go anywhere on the site without leaving the chat room. It's a step backward. I really hate websites with "layers", meaning the page opens on top of another, like chat rooms do over the thumbnail page.
I can't go full screen in free chat anymore. Not sure how this is an improvement. The video won't start unless I click on the play sign either.
Hi Usemame69
I will have someone reach out to you and see we can get a screen shot from you. We will take a look at it and see if we can make sure the video gets as big as possible in your browser/resolution.
As far as the play button showing, when you click on a model from the homepage the video doesn’t auto play for you? Or do you have multiple browser tabs open and you move back to the models room and then see a play button? When the model window isn’t focused newer browsers pause video streams. Let me know with as much info and I will look into this. Sorry about the problems you have experienced.
Quote
I can't go full screen in free chat anymore. Not sure how this is an improvement. The video won't start unless I click on the play sign either.
Hi Usemame69
I will have someone reach out to you and see we can get a screen shot from you. We will take a look at it and see if we can make sure the video gets as big as possible in your browser/resolution.
As far as the play button showing, when you click on a model from the homepage the video doesn’t auto play for you? Or do you have multiple browser tabs open and you move back to the models room and then see a play button? When the model window isn’t focused newer browsers pause video streams. Let me know with as much info and I will look into this. Sorry about the problems you have experienced.
Quote
** REMOVED BY ADMINISTRATOR **
Quote
Just found an issue with the mobile side when in a models room and the special credits are there when trying to click the models menu to select the offer option or give a power boost the credits section shows and not the models menu.
BruceAW,
Sorry, I should have got back to you sooner but this issue has was fixed last week. Thanks again for spotting this!
Quote
BruceAW,
Sorry, I should have got back to you sooner but this issue has was fixed last week. Thanks again for spotting this!
Quote
why did you make the XL screen smaller now in the Beta version than it was ;( not happy
Quote
Hi Usemame69
I will have someone reach out to you and see we can get a screen shot from you. We will take a look at it and see if we can make sure the video gets as big as possible in your browser/resolution.
As far as the play button showing, when you click on a model from the homepage the video doesn’t auto play for you? Or do you have multiple browser tabs open and you move back to the models room and then see a play button? When the model window isn’t focused newer browsers pause video streams. Let me know with as much info and I will look into this. Sorry about the problems you have experienced.
The video never auto-plays, whether I open it in the same tab or another. The XL Beta video is smaller on two 1080p screens on two different computers.
To me, it looks like a solution looking for a problem. There are other things you could actually improve, like getting the tip menu out of the video area, or bigger pictures in bios.
Quote
The video never auto-plays, whether I open it in the same tab or another. The XL Beta video is smaller on two 1080p screens on two different computers.
To me, it looks like a solution looking for a problem. There are other things you could actually improve, like getting the tip menu out of the video area, or bigger pictures in bios.
Hi Usemame69,
We have put out an update based on the screen cap, should be better for you. Still looking into the play button issue, I am having trouble replicating this issue but will keep trying.
- We will be looking into the size of the tipping menu very soon promise
- Bio pictures are being looked at for sure but that doesn't have to do with the new beta version. Definitely in our sights for the future. Quote
Hi - Recently I have noticed that when connected to a model chat room I am getting freezing which slowly get worse and then I get kicked off. This is on Mac OS running safari and chrome(latest versions). this seems to be worse on the beta. If I am honest on the old version I could be connected to 10 models chat rooms in different tabs and it would not have an issue.
Other issues:
1) The beta Large and XL size is no different, but just removes the browser toolbar at the top.
2) Only show CAM to CAM when a member is in private or at least hide the icon in free chat - you can only use it in private, so why have it all the time.
3) Simplify the emojis - maybe allow users to select favourite or automatically remember the most used emojis per member.
Cheers,
Quote
Other issues:
1) The beta Large and XL size is no different, but just removes the browser toolbar at the top.
2) Only show CAM to CAM when a member is in private or at least hide the icon in free chat - you can only use it in private, so why have it all the time.
3) Simplify the emojis - maybe allow users to select favourite or automatically remember the most used emojis per member.
Cheers,
Quote
Hi - Recently I have noticed that when connected to a model chat room I am getting freezing which slowly get worse and then I get kicked off. This is on Mac OS running safari and chrome(latest versions). this seems to be worse on the beta. If I am honest on the old version I could be connected to 10 models chat rooms in different tabs and it would not have an issue.
Other issues:
1) The beta Large and XL size is no different, but just removes the browser toolbar at the top.
2) Only show CAM to CAM when a member is in private or at least hide the icon in free chat - you can only use it in private, so why have it all the time.
3) Simplify the emojis - maybe allow users to select favourite or automatically remember the most used emojis per member.
Cheers,
Hi medicalcobra,
1) When was the last time you used beta? More updates which may have fixed the video issue along with the XL size as well as freezing for most people, we still may have missed some cases, I will have a rep reach out to you.
2) We have plans for that cam to cam panel to do more soon, I agree with you on this point if we leave it as is.
3) Emoji's are the same as the non-beta chat but we do have plans to do more with that in the future to make them easier to use. Thank you for the suggestion and I agree!
Thanks for your patience as well as reporting these issues!
Quote
Other issues:
1) The beta Large and XL size is no different, but just removes the browser toolbar at the top.
2) Only show CAM to CAM when a member is in private or at least hide the icon in free chat - you can only use it in private, so why have it all the time.
3) Simplify the emojis - maybe allow users to select favourite or automatically remember the most used emojis per member.
Cheers,
Hi medicalcobra,
1) When was the last time you used beta? More updates which may have fixed the video issue along with the XL size as well as freezing for most people, we still may have missed some cases, I will have a rep reach out to you.
2) We have plans for that cam to cam panel to do more soon, I agree with you on this point if we leave it as is.
3) Emoji's are the same as the non-beta chat but we do have plans to do more with that in the future to make them easier to use. Thank you for the suggestion and I agree!
Thanks for your patience as well as reporting these issues!
Quote
Interactive devices: The icon for interactive does not show up if you are in a room and the model turns on the interactive device unless you refresh the page. Also in room as there is no banner, the button and its colour seems to be the only indication a model has their toy active, but as it only appears when a 1 way or 2 way toy is connected, there seems to be no in room indicator for those with tip only toy. Unlike in the old where there was a banner for all three. I could see both these things causing confusion, and frustration and perhaps prevent some who like tip toys to not tip thinking the model doesn't have it on...
. Also in exploring various rooms to see if it was just the one room, I notices in both beta and non beta some models with 2-way toys get the banner/icon in their room but not on the main page and they don't show up on the interactive page. I think it may have to do with which toy they have. As right now there is at least one model online that has Pearl2 and has 2-way icon in room, but no banner and does not show on the interactive page, while a model with Fuse shows up with the 2-way banner on the main page and is listed on the interactive page. Quote
. Also in exploring various rooms to see if it was just the one room, I notices in both beta and non beta some models with 2-way toys get the banner/icon in their room but not on the main page and they don't show up on the interactive page. I think it may have to do with which toy they have. As right now there is at least one model online that has Pearl2 and has 2-way icon in room, but no banner and does not show on the interactive page, while a model with Fuse shows up with the 2-way banner on the main page and is listed on the interactive page. Quote
Interactive devices: The icon for interactive does not show up if you are in a room and the model turns on the interactive device unless you refresh the page. Also in room as there is no banner, the button and its colour seems to be the only indication a model has their toy active, but as it only appears when a 1 way or 2 way toy is connected, there seems to be no in room indicator for those with tip only toy. Unlike in the old where there was a banner for all three. I could see both these things causing confusion, and frustration and perhaps prevent some who like tip toys to not tip thinking the model doesn't have it on...
. Also in exploring various rooms to see if it was just the one room, I notices in both beta and non beta some models with 2-way toys get the banner/icon in their room but not on the main page and they don't show up on the interactive page. I think it may have to do with which toy they have. As right now there is at least one model online that has Pearl2 and has 2-way icon in room, but no banner and does not show on the interactive page, while a model with Fuse shows up with the 2-way banner on the main page and is listed on the interactive page.
Hi Lexi_is_a_good_girl,
I will get back to you on this and see if anything is missing for 2 way on the homepage as well as see what we can do to help people recognize more easily a model has a device.
Thanks
Quote
. Also in exploring various rooms to see if it was just the one room, I notices in both beta and non beta some models with 2-way toys get the banner/icon in their room but not on the main page and they don't show up on the interactive page. I think it may have to do with which toy they have. As right now there is at least one model online that has Pearl2 and has 2-way icon in room, but no banner and does not show on the interactive page, while a model with Fuse shows up with the 2-way banner on the main page and is listed on the interactive page.
Hi Lexi_is_a_good_girl,
I will get back to you on this and see if anything is missing for 2 way on the homepage as well as see what we can do to help people recognize more easily a model has a device.
Thanks
Quote
Interactive devices: The icon for interactive does not show up if you are in a room and the model turns on the interactive device unless you refresh the page. Also in room as there is no banner, the button and its colour seems to be the only indication a model has their toy active, but as it only appears when a 1 way or 2 way toy is connected, there seems to be no in room indicator for those with tip only toy. Unlike in the old where there was a banner for all three. I could see both these things causing confusion, and frustration and perhaps prevent some who like tip toys to not tip thinking the model doesn't have it on...
. Also in exploring various rooms to see if it was just the one room, I notices in both beta and non beta some models with 2-way toys get the banner/icon in their room but not on the main page and they don't show up on the interactive page. I think it may have to do with which toy they have. As right now there is at least one model online that has Pearl2 and has 2-way icon in room, but no banner and does not show on the interactive page, while a model with Fuse shows up with the 2-way banner on the main page and is listed on the interactive page.
Yes this is true the icon is now only blue for interactive toys.
As for the 2nd point there has always been a delay on the interactive toy refresh...if you were to refresh the main page or the models page the blue banner or interactive toy (in beta) turns on. Personally I find the new beta syetsm to be be reliable at showing the status than the old site.
Quote
. Also in exploring various rooms to see if it was just the one room, I notices in both beta and non beta some models with 2-way toys get the banner/icon in their room but not on the main page and they don't show up on the interactive page. I think it may have to do with which toy they have. As right now there is at least one model online that has Pearl2 and has 2-way icon in room, but no banner and does not show on the interactive page, while a model with Fuse shows up with the 2-way banner on the main page and is listed on the interactive page.
Yes this is true the icon is now only blue for interactive toys.
As for the 2nd point there has always been a delay on the interactive toy refresh...if you were to refresh the main page or the models page the blue banner or interactive toy (in beta) turns on. Personally I find the new beta syetsm to be be reliable at showing the status than the old site.
Quote
Hi medicalcobra,
1) When was the last time you used beta? More updates which may have fixed the video issue along with the XL size as well as freezing for most people, we still may have missed some cases, I will have a rep reach out to you.
2) We have plans for that cam to cam panel to do more soon, I agree with you on this point if we leave it as is.
3) Emoji's are the same as the non-beta chat but we do have plans to do more with that in the future to make them easier to use. Thank you for the suggestion and I agree!
Thanks for your patience as well as reporting these issues!
1) Every day and still see it - on OSX in both safari and chrome its the same as I said ( the screen moves up, so is more towards the tops with black space at the bottom). Firefox is better as its more central on the screen.
Cheers for the other updates.
Quote
I dont know where to post these or if its a new problem But sinces like about 3pm eastern time i can not acces the streaming i can only see my favorite But can acces the streaming or see the other Models basicaly i just can surf around the site But nothing else .... I use and iPhone tablet
Thanks Quote
Thanks Quote
I dont know where to post these or if its a new problem But sinces like about 3pm eastern time i can not acces the streaming i can only see my favorite But can acces the streaming or see the other Models basicaly i just can surf around the site But nothing else .... I use and iPhone tablet
Thanks
We will be reaching out to you shortly for additional info and a screen shot. Thank you!
Quote
Thanks
We will be reaching out to you shortly for additional info and a screen shot. Thank you!
Quote
I use Firefox 64-bit v67 on Mac OS. I'm a little frustrated with the current beta. I find that when I rest the mouse pointer on the chosen model for a preview, it will attempt to open then stop and another one close by opens. I have to choose a different model then go back to the chosen one's room to finally open and stay open. Also, without even touching my mouse, the screen goes all the way to the bottom on its own and I have to scroll manually all the way back up to where I was. I also find that many times when I am resting on a model's profile pic it won't open into preview. It will do it one time then if I go back it refuses to open. This isn't on just one particular model. Finding a lot of inconsistencies in how the main page reacts and trying to preview model's rooms.
Quote
I use Firefox 64-bit v67 on Mac OS. I'm a little frustrated with the current beta. I find that when I rest the mouse pointer on the chosen model for a preview, it will attempt to open then stop and another one close by opens. I have to choose a different model then go back to the chosen one's room to finally open and stay open. Also, without even touching my mouse, the screen goes all the way to the bottom on its own and I have to scroll manually all the way back up to where I was. I also find that many times when I am resting on a model's profile pic it won't open into preview. It will do it one time then if I go back it refuses to open. This isn't on just one particular model. Finding a lot of inconsistencies in how the main page reacts and trying to preview model's rooms.
Hi Jim_AssMan_MI,
We will checkout the same settings you have and see what we find. Does this happen to you on Chrome as well?
I will get back to you with our findings, thanks for letting us know.
Quote
Hi Jim_AssMan_MI,
We will checkout the same settings you have and see what we find. Does this happen to you on Chrome as well?
I will get back to you with our findings, thanks for letting us know.
Quote
