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Forums / Technical Support

Slow Loading Times Still Ongoing !!!
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Technical Support: Slow Loading Times Still Ongoing !!!
Created by: mario_mathman

12/30/23 @ 8:35am (EST) |UTC - 5:00
Location: United Kingdom
Posts: 270

It appears that the site is still experiencing slow loading times periodically.
I noticed posts from other users who are also confirming these problems.
Videos are either not loading and just keep buffering, or they take a long time to load. Buffering times have been much longer as of late.
There are still times when it takes between 10 and 20 seconds for the online model's page to load with the message 'please wait models are loading'. When the site is running smoothly, the loading process only takes a couple of seconds.
It is extremely frustrating that we have to continuously create new topics within the forums in order to bring this to your attention and get a response. You need to review and respond to older topics when you see posts from other users, even after an official flirt representative has responded. There needs to be a better way at keeping us informed without having to create new topics within the forums.
Please can other users add to this post if you are experiencing similar, or other issues which I have not mentioned.
Quote
Created by: vscustomerservice

12/30/23 @ 1:10pm (EST) |UTC - 5:00
Posts: 864

Hello,
Thank you for taking the time to contact us. We appreciate you bringing this up to our attention. We will reach out to you shortly for further information.
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
R.N.
Quote
gloababatrana
Created by: gloababatrana

12/30/23 @ 3:36pm (EST) |UTC - 5:00

Hello,
Thank you for taking the time to contact us. We appreciate you bringing this up to our attention. We will reach out to you shortly for further information.
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
R.N.

I thought you were "looking into the problem" and it would be "fixed shortly" back when Mario contacted you in October. I guess we have different ideas of "shortly."

Quote
Created by: mario_mathman

12/30/23 @ 5:36pm (EST) |UTC - 5:00
Location: United Kingdom
Posts: 270


I thought you were "looking into the problem" and it would be "fixed shortly" back when Mario contacted you in October. I guess we have different ideas of "shortly."




They have emailed to ask me lots of questions suggesting that the problem is at my end when we are confident this is a flirt issue!

Quote
gloababatrana
Created by: gloababatrana

12/30/23 @ 6:08pm (EST) |UTC - 5:00



They have emailed to ask me lots of questions suggesting that the problem is at my end when we are confident this is a flirt issue!



Yeah, a dozen different people have said they're experiencing the same problem, but the problem is on "your end."


:orglaugh :orglaugh :orglaugh
Quote
teeteeluvver
Created by: teeteeluvver

1/2 @ 7:11am (EST) |UTC - 5:00
Posts: 66



They have emailed to ask me lots of questions suggesting that the problem is at my end when we are confident this is a flirt issue!




It's 100% a them issue , otherwise why would it work perfectly fine occasionally . I know they have to pursue all avenues , but that's silly
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