We could not establish a Websocket connection to the chatroom.

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We could not establish a Websocket connection to the chatroom.

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Technical Support: We could not establish a Websocket connection to the chatroom.

Created by: vickstiff

5/18/21 @ 8:45pm (EST) |UTC - 5:00
Posts: 1

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Hello! Does anyone having this problem at this moment or ever encounter this problem? I could not establish connection to any model private room today. Usually a refresh is effective but not today after a few times. Any insight and advise appreciated.

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Created by: twixel

5/18/21 @ 8:47pm (EST) |UTC - 5:00
Location: California
Posts: 912

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I am getting the same error.

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Created by: nystingray

5/18/21 @ 10:48pm (EST) |UTC - 5:00
Posts: 871

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Created by: vsangelaa

5/19/21 @ 1:06am (EST) |UTC - 5:00
Posts: 81

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The team was making updates to the chat servers today, so that type of error should have been a temporary issue. Please let us know if this issue persists (aside from entering a room of a model that is transitioning).

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Created by: sybarjt

5/19/21 @ 10:50am (EST) |UTC - 5:00
Posts: 70

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I do encounter this message several times per week (sometimes several times per day) but thought perhaps it was because on those occasions I was on iOS device (sometimes using Safari, sometimes Firefox Daylight v33). When it happens, refresh rarely accomplishes anything and I either move on to different room or reload home screen and choose anew.

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Created by: vsangelaa

5/20/21 @ 2:42pm (EST) |UTC - 5:00
Posts: 81

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Created by: sybarjt

5/21/21 @ 12:16pm (EST) |UTC - 5:00
Posts: 70

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I don’t use voyeur at all.

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Created by: vsangelaa

5/21/21 @ 8:27pm (EST) |UTC - 5:00
Posts: 81

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I checked with dev and this message happens when you are catching models during transition. We are making changes to the system that will refresh site data faster. However, it's a layered process and comprehensive across various functions, so I can't provide an estimate on how long before you will see this part updated.

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Created by: skoobs80

10/2/21 @ 2:50am (EST) |UTC - 5:00
Posts: 1

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Hi. Having this issue with every model page I try to join. I have tried multiple browsers all with the same result. Anything I can do on my end to help with this?

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Created by: vscustomerservice

10/6/21 @ 2:36am (EST) |UTC - 5:00
Posts: 865

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Hi. Having this issue with every model page I try to join. I have tried multiple browsers all with the same result. Anything I can do on my end to help with this?

Thank you for contacting us via the forums and for your patience. We have reached out to you directly for some more information to investigate this issue. Please keep an eye out for an email from us. CC

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Created by: ammo

10/8/21 @ 12:34pm (EST) |UTC - 5:00
Posts: 41

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Hi ☺ I have been having problems like this today Only happening in some models room not other but connection is very slow

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Created by: seuss

12/3/21 @ 12:40am (EST) |UTC - 5:00
Posts: 1

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Hello, I'm having the same problem, I can't enter and i downloaded several different web browsers and all the same problem, "we could not establish websocket connection to the chatroom"

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Created by: vscustomerservice

12/3/21 @ 2:03pm (EST) |UTC - 5:00
Posts: 865

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Hello thank you for reaching out to us here in the Forums. We will reach out to you for further details in an email. -CP

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Created by: juanchope85

1/3/22 @ 6:50am (EST) |UTC - 5:00
Posts: 2

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Hello, I have the same problem "We could not establish a Websocket connection to the chatroom flirt4free" for the last couple of weeks. Please, help!!!

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Created by: vscustomerservice

1/3/22 @ 10:14am (EST) |UTC - 5:00
Posts: 865

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Can you send us some screen shots of your error at customerservice@flirt4free.com? - K.K.

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Created by: juanchope85

1/10/22 @ 12:58pm (EST) |UTC - 5:00
Posts: 2

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Can you send us some screen shots of your error at customerservice@flirt4free.com? - K.K.

Hello, the other day I sent you an email with the screenshot. Still having the same problem. Do you know how to fix it. Thanks in advance

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Created by: bea-sting

1/11/22 @ 9:47pm (EST) |UTC - 5:00

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Hi ☺ I have been having problems like this today Only happening in some models room not other but connection is very slow

So I've been offline most of the new year so far, moving, no or limited internet etc. When I've tried to connect from my phone, I have no problems except when I try to enter a model's room, the stream won't load.
I can see her if I hover over her from the main page and if I go to her profile, but not when I enter the room. I finally get back online today and almost every room I try I can't get a stream, I just get a large arrow (play) in the center of my screen. I try to refresh, clear cache, reboot, almost took a hammer to the machine, and I finally get in after about 10 minutes of trying but only in HLS. I tried multiple times to change, but it just goes back to HLS. Hanging out for about 15-20 minutes and the stream freezes and then back to the big arrow.
She says it's been an issue on the site and she's only has had a few members at a time in her room. At one point she had 4 basic users and that is it. Now this is not one of your new models, we are talking top 10 FOTY. How is it that with all of the changes and updates made to the site, things seem to have gotten worse?
If you ask me to send you a screenshot, all you are going to get is a picture of a big (play) arrow and that really isn't going to tell you anything. Please fix this, this is ridiculous This is a streaming network and there is a limit to how many people can watch a top model stream?

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Created by: vscustomerservice

1/12/22 @ 1:54pm (EST) |UTC - 5:00
Posts: 865

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So I've been offline most of the new year so far, moving, no or limited internet etc. When I've tried to connect from my phone, I have no problems except when I try to enter a model's room, the stream won't load.
I can see her if I hover over her from the main page and if I go to her profile, but not when I enter the room. I finally get back online today and almost every room I try I can't get a stream, I just get a large arrow (play) in the center of my screen. I try to refresh, clear cache, reboot, almost took a hammer to the machine, and I finally get in after about 10 minutes of trying but only in HLS. I tried multiple times to change, but it just goes back to HLS. Hanging out for about 15-20 minutes and the stream freezes and then back to the big arrow.
She says it's been an issue on the site and she's only has had a few members at a time in her room. At one point she had 4 basic users and that is it. Now this is not one of your new models, we are talking top 10 FOTY. How is it that with all of the changes and updates made to the site, things seem to have gotten worse?
If you ask me to send you a screenshot, all you are going to get is a picture of a big (play) arrow and that really isn't going to tell you anything. Please fix this, this is ridiculous This is a streaming network and there is a limit to how many people can watch a top model stream?

Can you send us an email with your device information, what browser you are currently using and your current download speed? - K.K.

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Created by: tedlouis

5/22/23 @ 4:12pm (EST) |UTC - 5:00
Location: California
Posts: 3

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I am also getting this error regardless of which model I try. All rooms generate this error. Logging out of my account and clearing my browser cache did not help. The error is in Google Chrome, but when I try to use Microsoft Edge the site works fine, so perhaps this is a cookie issue. I'd rather not clear all my cookies, so I'm going to try to find the Flirt4Free specific ones and delete those.

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Created by: gp_men

5/22/23 @ 6:34pm (EST) |UTC - 5:00
Posts: 1

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We could not establish a Websocket connection to the chatroom.

I have this problem too since 3 days now. Someone can help me. thanks

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