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Tipping and message pictures not working
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Technical Support: Tipping and message pictures not working
cadieux
Created by: cadieux

10/6/19 @ 1:07pm (EST) |UTC - 5:00
Posts: 40

  Report Abuse
Today, the tipping works and does not work. Also, pictures, once more, are not sending in messages. This happened about a month ago.
Quote
Created by: vscustomerservice

10/6/19 @ 1:55pm (EST) |UTC - 5:00
Posts: 865

  Report Abuse
Hello, the issue with the tipping system has been fixed. Regarding the pictures not being sent in messages, I will email you to collect the details and have this looked at. - CP
Quote
MikeTxGa
Created by: miketxga

10/7/19 @ 9:38pm (EST) |UTC - 5:00
Posts: 25

  Report Abuse
Hey guys. Message pictures not working for me now either, started last night and hasn't worked since. Can check my in and out boxes. Please advise or send email.
Quote
Created by: 640509040147

10/10/19 @ 2:38pm (EST) |UTC - 5:00
Location: NY
Posts: 1,267

  Report Abuse
This just happened to me as well. Are there any updates on if this was ever resolved ?
Quote
cadieux
Created by: cadieux

10/11/19 @ 6:09am (EST) |UTC - 5:00
Posts: 40

  Report Abuse
Picture attachment in messages still not working
Quote
Tristan_Normand
Created by: tristan_normand

10/12/19 @ 5:56am (EST) |UTC - 5:00
Location: Paris
Posts: 197

  Report Abuse
I tried to change the format..jpeg, etc, pix still not sending.
Quote
Created by: thebeardedgentleman

10/12/19 @ 8:08am (EST) |UTC - 5:00
Location: United States
Posts: 2

  Report Abuse
Still not working. I tried several different formats and file sizes but no luck. I hope this gets fixed soon - TBG
Quote
cadieux
Created by: cadieux

10/13/19 @ 5:10am (EST) |UTC - 5:00
Posts: 40

  Report Abuse
Pictures to and from models still not working
Quote
Created by: caligula79

10/16/19 @ 10:47pm (EST) |UTC - 5:00
Posts: 27

  Report Abuse
I'll reply here as well. I had made a similar post in another thread. I am still having this issue as well. Thank you.
Quote
cadieux
Created by: cadieux

10/17/19 @ 4:30pm (EST) |UTC - 5:00
Posts: 40

  Report Abuse
It has been nearly two weeks, and pictures are still not appearing in messages. Models and fans are unable to send pictures to each other. When will this be fixed?
Quote
Created by: caligula79

10/17/19 @ 8:09pm (EST) |UTC - 5:00
Posts: 27

  Report Abuse
My pictures are now fixed. I hope it works for the others too! Thank you.
Quote
Created by: vsashlee

10/18/19 @ 3:41pm (EST) |UTC - 5:00
Posts: 534

  Report Abuse
Thank you for your patience on this guys. This issue is now resolved. Please let us know if you continue to experience this. Thanks again! :)
Quote
cadieux
Created by: cadieux

10/22/19 @ 6:27am (EST) |UTC - 5:00
Posts: 40

  Report Abuse
Today, October 22, the picture function in messaging is not working again.
Quote
Created by: vsashlee

10/22/19 @ 1:07pm (EST) |UTC - 5:00
Posts: 534

  Report Abuse
Today, October 22, the picture function in messaging is not working again.


Thank you, cadieux! We will look into this.
Quote
Created by: vsashlee

10/22/19 @ 2:40pm (EST) |UTC - 5:00
Posts: 534

  Report Abuse
@cadieux , can you please check when you have a moment to see if it's working? We checked your messages and they all appear to be working. Keep in mind there is a delay of up to a couple of minutes after you send the message. So if you were to check it immediately after you sent it, you will see a broken image. Give it a couple of minutes and it should appear. Hope this helps! :thumbsup
Quote
cadieux
Created by: cadieux

10/26/19 @ 8:13am (EST) |UTC - 5:00
Posts: 40

  Report Abuse
It works and then does not work. Pictures appear and then disappear. Some models have said they have experienced the same thing. Today, all is good
Quote
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