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Group show
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Technical Support: Group show
rpCdnCountryBoy
Created by: rpcdncountryboy

9/29 @ 9:39am (EST) |UTC - 5:00
Posts: 65

In recent days have experienced numerous times when a performer accepted the group show pledge. But has no luck starting the show. It always resets the group pledge but show doesn't start.
Anyone else experience this?
Is this happening across the site?
Or only this one performer?
Quote
Alex2259
Created by: alex2259

9/29 @ 2:46pm (EST) |UTC - 5:00
Location: Maybe you will know one day
Posts: 264

In recent days have experienced numerous times when a performer accepted the group show pledge. But has no luck starting the show. It always resets the group pledge but show doesn't start.
Anyone else experience this?
Is this happening across the site?
Or only this one performer?


Yes - some models do use group shows as part of their sales technique cycle - works for some, some not so much. If you pledge and the performer does not accept the total pledged, make sure you are properly refunded by checking your account. If the performer accepts the amount but it is not what they originally wanted, a good performer usually asks the audience what they would like to see. If that does not work out for you, politely ask for a refund from the model, and if that is not an option, go to customer service and explain what happened - they will review the footage, and likely give you a refund. All the best to you! ALEX
Quote
rpCdnCountryBoy
Created by: rpcdncountryboy

9/29 @ 5:04pm (EST) |UTC - 5:00
Posts: 65

Thanks for the posting.
And yes fully aware of all what you are saying and both the performer and I are very well satisfied with how that works. Oft times the pledge doesn't reach the goal and all is refunded as should be. And we every one I happy.
But what we aren't so happy with is when the pledge is accepted and performer and viewers are eager for the show. But!
The technology of the site doesn't let us.
:helpme
Quote
Alex2259
Created by: alex2259

9/29 @ 6:33pm (EST) |UTC - 5:00
Location: Maybe you will know one day
Posts: 264

Thanks for the posting.
And yes fully aware of all what you are saying and both the performer and I are very well satisfied with how that works. Oft times the pledge doesn't reach the goal and all is refunded as should be. And we every one I happy.
But what we aren't so happy with is when the pledge is accepted and performer and viewers are eager for the show. But!
The technology of the site doesn't let us.
:helpme


Welcome - hope I can help in some way - again, in that scenario, I would report any loss of credits you experienced due to technology. They will review while you are in chat with them, and will refund you if applicable. ALEX
Quote
rpCdnCountryBoy
Created by: rpcdncountryboy

9/29 @ 6:58pm (EST) |UTC - 5:00
Posts: 65

Once again thanks for the reply.
But I had to read through my initial posting to see if somewhere in it I had mentioned credit. But no I don't know why the credit is some much the issue being discussed in recent postings.
The credit part is all well taken care of no worries at all on that matter!
I was trying to get feedback if anyone else on the site is experiencing the problem with the site.
Once again performer reached her set goal for the show and wants to start it. And everyone who had pledged is eager for the show. But it doesn't start! Just resets the pledge to 0.00 without the show.
Quote

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