Asti: Miscellaneous Issues - 6/8/20

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Technical Support: Miscellaneous Issues

Created by: asti

6/8/20 @ 10:01pm (EST) |UTC - 5:00
Posts: 3,985

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I am currently experiencing two glitches on F4F but not on its affiliate sites. First the audio on/off does not appear in the lower left corner of a performer's link on the home page and the audio default is off. If I go on an affiliate site the audio on/off is there. Second, on the Categories page the "My Favorites" link is gone. What's up?

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Created by: vslowellvip

6/8/20 @ 11:32pm (EST) |UTC - 5:00
Posts: 118

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Hi Asti,

Thank you for being this to our attention, this will be fixed right away. Sorry for the inconvenience.

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Created by: bruceaw

6/9/20 @ 6:35am (EST) |UTC - 5:00
Posts: 69

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Some other issues I have experienced - not retaining user name to login, preference of site, the view by when selecting 'prices' the party and group shows do not appear in the list.

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Created by: asti

6/9/20 @ 7:13am (EST) |UTC - 5:00
Posts: 3,985

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Lowell, thank you for looking into this. The audio issue was resolved. The 'My Favorites' link on the Categories page remains missing. A few of my favorites are online currently.

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Created by: vslowellvip

6/9/20 @ 2:41pm (EST) |UTC - 5:00
Posts: 118

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Lowell, thank you for looking into this. The audio issue was resolved. The 'My Favorites' link on the Categories page remains missing. A few of my favorites are online currently.

Hi Asti,

Looking into this part today (re:My favorites), I will get back to you with more info if needed.

BruceAW,

We will take a look at the login issue and see if we can duplicate it. The sorting by price not show group or party shows you are talking about, is this from the homepage/chatroom or a different page? From the homepage and chatroom I do see group and party sorted in the prices in the top rows. If you have any more info please let me or customer service know so we can make sure it is dealt with.

Thanks again!

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Created by: vslowellvip

6/9/20 @ 7:55pm (EST) |UTC - 5:00
Posts: 118

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Created by: bruceaw

6/9/20 @ 9:04pm (EST) |UTC - 5:00
Posts: 69

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The issue when sorting by price looks to be solved as it now shows the show, party, group and then the prices. The login issue is still present. Thanks

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Created by: vscustomerservice

6/9/20 @ 10:18pm (EST) |UTC - 5:00
Posts: 865

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The issue when sorting by price looks to be solved as it now shows the show, party, group and then the prices. The login issue is still present. Thanks

Thank you for this information! We will be reaching out to you directly for some more information regarding the login issues you are experiencing. Please keep a look out for our email shortly.
:thumbsup

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Created by: asti

6/9/20 @ 10:19pm (EST) |UTC - 5:00
Posts: 3,985

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Thank you!

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Created by: asti

6/11/20 @ 10:36pm (EST) |UTC - 5:00
Posts: 3,985

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Created by: little_b

6/12/20 @ 1:22am (EST) |UTC - 5:00
Posts: 2

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Here is a new one. Today is the first time I have noticed it. When I am on the home page and the site refreshes itself the home page returns as the opposite gender side of the site. It switches back when I refresh the page myself. I wasn't online long but it happened twice.

The same has happened to me over the last couple days. I searched "My Account" to see if a preference was changed but couldn't find a preference anywhere. Didn't there use to be preference option?

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Created by: dunkit

6/12/20 @ 1:19pm (EST) |UTC - 5:00
Location: England
Posts: 45

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Here is a new one. Today is the first time I have noticed it. When I am on the home page and the site refreshes itself the home page returns as the opposite gender side of the site. It switches back when I refresh the page myself. I wasn't online long but it happened twice.

This is happening for me also, when on guys homepage and it refreshes goes to girls homepage.

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Created by: vsashlee

6/15/20 @ 1:59pm (EST) |UTC - 5:00
Posts: 534

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Thanks for your patience guys! We just pushed out an update that should resolve the issue. Please let us know if you continue to experience the homepage refreshing to the opposite sex.

Thank you!

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Created by: bruceaw

6/16/20 @ 7:12pm (EST) |UTC - 5:00
Posts: 69

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Thanks Ashlee it seems the update has fixed the issue of the wrong main page after login. :thumbsup

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Created by: asti

6/17/20 @ 7:03am (EST) |UTC - 5:00
Posts: 3,985

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Thank you Ashlee.

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Created by: notsure0315

6/19/20 @ 8:15am (EST) |UTC - 5:00
Location: U S A
Posts: 212

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First, to run a fav vid, I have to refresh page again first after page sets, to view vid; vid remains dark w [circle] going round and round til after refresh, second, lol, too bad no repeat function, third , if you have more than one, no continue function or with opt to skip, fourth , dependin on daily feed/ine, the choices selection area is too close to the corners of models, many MANY times I ve ended up in model s cam trying to make a choice, prices e g, and have to hit reverse arrow or clear out or enter models cam and exit for home screen; fifth my hide for vids function isnt working ; like to get them un hid, do you need to request via c vs media? sixth ; are Models sill a mercy of transit hobos who can make any comment w/out consequences...e g after x amount of time, watch however no able to communicate unless sign up/ mute button, F 4 F/MODEL S allow free viewing. should those w/outuser names be allowed to type in cams as well?!

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