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Forums / Technical Support

New Interface
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Technical Support: New Interface
Jim_AssMan_MI
Created by: jim_assman_mi

1/7/19 @ 9:17pm (EST) |UTC - 5:00
Location: MI
Posts: 11

I am not a fan of the new interface—especially when I logon to the site on my iPad.
I noticed that starting today, there is no longer a menu choice at the bottom of the screen to be able to review back to the old layout. There is a menu pick for going back to the old “chat” version (although I found that when I clicked on a model afterwards I’d still be using the new interface and then have to change back to the old interface from within the chat window).
Did you shutoff the old interface already?
The new interface layout on my iPad when viewing a model’s profile info is not very good. It rolls up into sections that have to be expanded to view and have to figure out what is in each section. I liked when I could just scroll down and see everything available in the model’s profile.

Any chance of getting back to the old layout?
Quote
Created by: vscynthia

1/7/19 @ 9:31pm (EST) |UTC - 5:00
Posts: 53

Thank you for reaching out to us via the Forums with your concerns. Yes we have rolled out the new Interface completely as of today. If you experience any issues please provide us with feedback by sending us a email to customerservice@flirt4free.com with as much information you can provide as well as any screenshots if possible and we will forward it over to the appropriate department for review.
Quote
Created by: vscynthia

1/7/19 @ 11:07pm (EST) |UTC - 5:00
Posts: 53

Update: Although the New Interface is in full effect on the website. We will still have it available for Mobile device users. We are aware of a issue for some Mobile users not being able to access it at this time and are working to have this resolved ASAP.

Thank you for your patience. Should you have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you
Quote
Created by: vsashlee

1/8/19 @ 1:38pm (EST) |UTC - 5:00
Posts: 534

I am not a fan of the new interface—especially when I logon to the site on my iPad.
I noticed that starting today, there is no longer a menu choice at the bottom of the screen to be able to review back to the old layout. There is a menu pick for going back to the old “chat” version (although I found that when I clicked on a model afterwards I’d still be using the new interface and then have to change back to the old interface from within the chat window).
Did you shutoff the old interface already?
The new interface layout on my iPad when viewing a model’s profile info is not very good. It rolls up into sections that have to be expanded to view and have to figure out what is in each section. I liked when I could just scroll down and see everything available in the model’s profile.

Any chance of getting back to the old layout?



Thank you for your patience. We looked into your concern and the only difference with the new version is there was two drop down menus added titled "Friends" and "Social Media". It used to only have 2 sections, now there is 4. Other than that it's pretty similar to the old version, it will just take some getting used to. There is no longer an option available to revert back to the old version, simply because technology keeps progressing over time and we have to keep up with the changes.

Quote
Sin_City
Created by: sin_city

1/19/19 @ 5:26am (EST) |UTC - 5:00
Posts: 12



Thank you for your patience. We looked into your concern and the only difference with the new version is there was two drop down menus added titled "Friends" and "Social Media". It used to only have 2 sections, now there is 4. Other than that it's pretty similar to the old version, it will just take some getting used to. There is no longer an option available to revert back to the old version, simply because technology keeps progressing over time and we have to keep up with the changes.




2 changes ? it is radically diffetent. i see options now that i've seen once in a models room about a year ago. there is so much code on every page, it's ridiculous. about 2500 lines. semi-privates no longer exist to my knowdledge. fireworks discount just keeps on lingering around, etc, etc...
Quote
Created by: vsashlee

1/21/19 @ 1:07pm (EST) |UTC - 5:00
Posts: 534



2 changes ? it is radically diffetent. i see options now that i've seen once in a models room about a year ago. there is so much code on every page, it's ridiculous. about 2500 lines. semi-privates no longer exist to my knowdledge. fireworks discount just keeps on lingering around, etc, etc...



Hello Sin_City! Thank you for bringing this to our attention. I am going to reach out to you via email to get some more details from you so our design team can look into this further. Thank you for your patience!
:)
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