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Technical Support: Scroll Obstruction Continues
AlphaWave
Created by: alphawave

11/4/18 @ 1:57pm (EST) |UTC - 5:00
Posts: 14

You continue to have a major technical issue that makes enjoyable participation impossible. On every models' site, in private sessions, the model's scroll of announcements, comments, and tips are obscured by all the junk at the top and bottom of the comments column. Sometimes one does not see the two or three most recent comments until the next two or three comments. Sometimes one can see only one line at a time. Terribly frustrating.
I find myself not initiating private sessions, because communication becomes so difficult. Saving me much money, but costing you revenues.
Maybe other sites who use the same models will be better. You have so many.
Please fix.
Quote
Created by: alberich

11/4/18 @ 2:29pm (EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970

You continue to have a major technical issue that makes enjoyable participation impossible. On every models' site, in private sessions, the model's scroll of announcements, comments, and tips are obscured by all the junk at the top and bottom of the comments column. Sometimes one does not see the two or three most recent comments until the next two or three comments. Sometimes one can see only one line at a time. Terribly frustrating.
I find myself not initiating private sessions, because communication becomes so difficult. Saving me much money, but costing you revenues.
Maybe other sites who use the same models will be better. You have so many.
Please fix.


I have that problem just with Firefox and Safari (in rooms of models who are qualified for FOTY) .. with Chrome all is fine

Quote
Created by: vscynthia

11/4/18 @ 2:31pm (EST) |UTC - 5:00
Posts: 53

Thank you for bringing this issue to our attention. We will definitely forward this information to the appropriate department to investigate. If you could please send us a screenshot of what you are experiencing and also mention what type of device and browser you are using to customersupport@vsmedia.com it would assist in the investigation of this issue and we would greatly appreciate it.
Quote
Created by: alberich

11/4/18 @ 2:56pm (EST) |UTC - 5:00
Location: breaking in, shaping up, then checking out
Posts: 970

Thank you for bringing this issue to our attention. We will definitely forward this information to the appropriate department to investigate. If you could please send us a screenshot of what you are experiencing and also mention what type of device and browser you are using to customersupport@vsmedia.com it would assist in the investigation of this issue and we would greatly appreciate it.



Done
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