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Forums / Technical Support

Video Losing Connection & Reloacing
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Technical Support: Video Losing Connection & Reloacing
Created by: male4622

1/6/18 @ 11:47pm (EST) |UTC - 5:00
Location: United States
Posts: 571

Seems to be a site problem with video spontaneously reloading in some rooms and sometimes not reconnecting to chat. Google Chrome here. I've cleared the cache, etc. Tried all the tricks. Internet connection is spectacular.

Please fix. Makes it tough to enjoy the site.
Quote
Created by: vscynthia

1/7/18 @ 12:01am (EST) |UTC - 5:00
Posts: 53

Thank you for informing us of this issue. We will be reaching out to you directly for more information shortly
Quote
Created by: male4622

1/7/18 @ 12:01am (EST) |UTC - 5:00
Location: United States
Posts: 571

Don't bother. Just fix it.
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Created by: male4622

1/7/18 @ 12:06am (EST) |UTC - 5:00
Location: United States
Posts: 571

Multiple users are having the problem. Multiple rooms. The problem is on your end.
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Created by: 640509040147

1/26/18 @ 5:51am (EST) |UTC - 5:00
Location: NY
Posts: 1,267

This has been happening to me frequently lately, although I blame my own connection.

Still, if the system MUST keep me out, I would rather be "warped" to the homepage than another model's room who I had no intention of visiting, to begin with.
Quote
TRR0UBLE
Created by: trr0uble

1/28/18 @ 8:31am (EST) |UTC - 5:00

I'm having a huge problem connection to rooms the broadcast eith freezes or just keep buffering this has been happening a lot lately plz look into it it becomes a bit irritating at times
Quote
stevenew63
Created by: stevenew63

1/29/18 @ 12:28pm (EST) |UTC - 5:00
Posts: 1

** REMOVED BY ADMINISTRATOR **
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Created by: vsashlee

1/29/18 @ 12:47pm (EST) |UTC - 5:00
Posts: 534

I'm having a huge problem connection to rooms the broadcast eith freezes or just keep buffering this has been happening a lot lately plz look into it it becomes a bit irritating at times



I have reached out to you via email for more details. Please let me know if anyone else is still having this issue.
Quote
Created by: male4622

1/29/18 @ 10:15pm (EST) |UTC - 5:00
Location: United States
Posts: 571

Still happening sporadically. Like tonight.
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Gonad9999
Created by: gonad9999

1/30/18 @ 2:41am (EST) |UTC - 5:00
Posts: 184

I get can’t connect to server every now and then, have to move to a different model
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brock_2295
Created by: brock_2295

1/31/18 @ 2:35am (EST) |UTC - 5:00
Posts: 63

i see the 1st post is 1-6
today is 1-31
we are all having this issue please fix asap
Quote
Created by: vsashlee

1/31/18 @ 8:11pm (EST) |UTC - 5:00
Posts: 534

I know it's frustrating. We apologize for the inconvenience. We are aware of this and we are working diligently on a solution. Your patience is greatly appreciated.
Quote
Created by: male4622

2/1/18 @ 11:35pm (EST) |UTC - 5:00
Location: United States
Posts: 571

i see the 1st post is 1-6
today is 1-31
we are all having this issue please fix asap


We will reach out to you by e-mail...


:mad
Quote
Created by: male4622

2/1/18 @ 11:36pm (EST) |UTC - 5:00
Location: United States
Posts: 571

I know it's frustrating. We apologize for the inconvenience. We are aware of this and we are working diligently on a solution. Your patience is greatly appreciated.


Appreciate your work and the site. It is frustrating to have the same issues over and over again.
Quote
Created by: arch313

2/4/18 @ 12:57am (EST) |UTC - 5:00
Location: US Pacific
Posts: 341

I know it's frustrating. We apologize for the inconvenience. We are aware of this and we are working diligently on a solution. Your patience is greatly appreciated.


I would say this (and probably similar problem of rooms not loading when you enter or refreash) is the number one problem on the site.
Quote
Created by: z-money

2/4/18 @ 5:02am (EST) |UTC - 5:00
Posts: 429



I would say this (and probably similar problem of rooms not loading when you enter or refreash) is the number one problem on the site.



Considering that it's only happening to a select few, I'd say that's not accurate. I've only ever had this problem once for a very short time, and that was months ago. The site is running, credits are flowing in, so it must not be an issue for everyone!
:bowdown
Quote
Billthabeast
Created by: billthabeast

2/5/18 @ 2:17am (EST) |UTC - 5:00
Posts: 1

i just lost 200 credits because i made an offer and as soon as i entered pvt it kept loading even if i was refreshing so i had a black screen the whole time.. give me my 200 credits back i spent enough money on this website
:mad
Quote
zakrath
Created by: zakrath

2/5/18 @ 4:39pm (EST) |UTC - 5:00
Location: Montreal
Posts: 10

I am experiencing this very issue right now.

For the passed 10 minutes, I cannot go to any room, as the video feed cannot be established, and I keep getting moved from room to room, also with the same error.
Quote
Created by: arch313

2/5/18 @ 8:17pm (EST) |UTC - 5:00
Location: US Pacific
Posts: 341



Considering that it's only happening to a select few, I'd say that's not accurate. I've only ever had this problem once for a very short time, and that was months ago. The site is running, credits are flowing in, so it must not be an issue for everyone!
:bowdown


I would say it is more then a select few, and besides as this is a video site the goal is to have high quality, streaming video to their customers, any interruption in providing that product can have a big impact even if it is a 'select few'. It just takes a one bad reviews to get potential customers to skip this site and go somewhere else..
Quote
brock_2295
Created by: brock_2295

2/6/18 @ 2:14am (EST) |UTC - 5:00
Posts: 63

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