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Forums / Technical Support

Issue with the main page
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Technical Support: Issue with the main page
Brett025
Created by: brett025

3/29/23 @ 7:02pm (EST) |UTC - 5:00
Posts: 1,170

The main page has changed with a message about logging in to see chat rooms. I'm logged in and my favorites aren't showing at the top either. What's going on?
Quote
Mayhem_VI
Created by: mayhem_vi

3/29/23 @ 7:09pm (EST) |UTC - 5:00
Posts: 93

Just came in to make the exact same post. All the models are showing, EXCEPT my Faves (but I can still get to them on MY Account).
Whatever you guys just did, change it back please.
Quote
Created by: vsashlee

3/29/23 @ 7:26pm (EST) |UTC - 5:00
Posts: 534

Thanks for bringing this to our attention. Our team is on it!

Will let you know once it's resolved. :thumbsup
Quote
mtr102370
Created by: mtr102370

3/29/23 @ 7:41pm (EST) |UTC - 5:00
Posts: 3

I have written to onine support many times and am being told this:
"Hi, the team is always making updates to make the site better and it appears the front page has been updated.
Please refer to the fav model list to view your favorite models, thanks and sorry for any inconvenience this change may cause."
I explained that this makes no sense and renders the site almost unusable but I am being told the same thing over and over. Ridiculous!
Quote
Starry_Knight
Created by: starry_knight

3/29/23 @ 7:59pm (EST) |UTC - 5:00
Posts: 89

Please add mine to the growing list of complaints about this so called "improvement". I am hoping this issue of NOT having my favorites at the top of my home page is restricted to only the phone app. If I find it to be the case on the PC there will be hell to pay.
Quote
Starry_Knight
Created by: starry_knight

3/29/23 @ 8:11pm (EST) |UTC - 5:00
Posts: 89

As of 8:09 pm, this issue appears to have been resolved on my phone. Thank you for your prompt attention to this. 👍
Quote
Mayhem_VI
Created by: mayhem_vi

3/29/23 @ 8:50pm (EST) |UTC - 5:00
Posts: 93

Yup, things seem to be back to normal.
Urge to destroy...subsiding. :thumbsup :orglaugh
Quote
Created by: vsashlee

3/29/23 @ 8:50pm (EST) |UTC - 5:00
Posts: 534

This issue has been resolved! Thanks for your patience everyone!
Quote

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