Forum Topics
Technical Support: Screen Names - Profile Setting options disappear
Can you advise why the Profile setting for a User Name changes to be only enable Deactivate, Default or Anonymous.
My use of different names was comprised as a result. Quote
My use of different names was comprised as a result. Quote
Hello, sorry to hear you're having issues. Can you clarify please what's missing that you used to use? Screen names can also be changed from the settings menu in the chatroom too if that helps.
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I think three additional options have dropped off.
I remember Social Name and Rewards Name in addition to the Default, and Anonymous.
Each enabled alignment with a Profile Name.
I am using forum as for two days I have not received acknowledgement to support Technical Support emails. Quote
I remember Social Name and Rewards Name in addition to the Default, and Anonymous.
Each enabled alignment with a Profile Name.
I am using forum as for two days I have not received acknowledgement to support Technical Support emails. Quote
Ok thanks, that makes sense - we're looking into it today - apologies for the issue. If there are other unresolved issues you have, I would recommend using the live chat on the contact page, or the email form, or let me know the forum threads so I can look into it.
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Thanks.
Options have been restored. Quote
Options have been restored. Quote
Retsored for one day and support lacking
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Finally sorted. Viewing options restored but look different. OK. thanks.
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Retsored for one day and support lacking
Perhaps you are not getting support is because this isn't where you should be contacting customer support for issues. The point of this thread is:
Technical Support
Questions and answers to technical issues related to the site. Please DO NOT use for customer service issues!
Try emailing or calling, you'll get quicker response.
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Perhaps you are not getting support is because this isn't where you should be contacting customer support for issues. The point of this thread is:
Technical Support
Questions and answers to technical issues related to the site. Please DO NOT use for customer service issues!
Try emailing or calling, you'll get quicker response.
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Not true. I have sent several emails which were never answered.
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Not true. I have sent several emails which were never answered.
Thank you for contacting us via the forums and bringing this to our attention. We apologize for any inconvenience caused. After further review of your account we do see we have sent you some emails if you could please keep an eye out on your spam folder just in case they maybe stuck there. Thank you CC
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Thank you for contacting us via the forums and bringing this to our attention. We apologize for any inconvenience caused. After further review of your account we do see we have sent you some emails if you could please keep an eye out on your spam folder just in case they maybe stuck there. Thank you CC
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