Forum Topics
Technical Support: Issue with room chat buy credit flyover
So I noticed on the fly over "Get your deals Here" when you first mouse over it it will drop down, but if you then click on the bar (where it says get your deals here) it will clear the banner and you cannot get it to open again.
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Thank you for taking the time to contact us via the forums. I apologize for the issue you are experiencing. Banner deals that appear are selective and time-limited. If the page is refreshed or you switch to a different model's room, then it can disappear.
You can access models' deals by following this link: https://www.flirt4free.com/deals/
Or you can access it by scrolling to the bottom of the page and selecting "Deals" under the Live Chat section.
-EJ
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by Live Support, email customerservice@firt4free.com or call our 24-hour customer support, toll-free, 1-800-685-9236 or 1-818-880-9021. A representative will always be available to assist you. Quote
You can access models' deals by following this link: https://www.flirt4free.com/deals/
Or you can access it by scrolling to the bottom of the page and selecting "Deals" under the Live Chat section.
-EJ
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by Live Support, email customerservice@firt4free.com or call our 24-hour customer support, toll-free, 1-800-685-9236 or 1-818-880-9021. A representative will always be available to assist you. Quote
Think you are missing the point so if you mouse over the "tab" it will display mouse off it goes away, mouse over it comes back, but the instant you click on the tab it goes away and it will not come back. If this is the behavior you want ( I do not see why you would want to hide the buy credits option) but that is your choice.
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Thank you for taking the time to contact us via the forums. I apologize for the issue you are experiencing. Banner deals that appear are selective and time-limited. If the page is refreshed or you switch to a different model's room, then it can disappear.
You can access models' deals by following this link: https://www.flirt4free.com/deals/
Or you can access it by scrolling to the bottom of the page and selecting "Deals" under the Live Chat section.
-EJ
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by Live Support, email customerservice@firt4free.com or call our 24-hour customer support, toll-free, 1-800-685-9236 or 1-818-880-9021. A representative will always be available to assist you.
What does model deals have to do with deals on purchasing credits?
Totally missed Arch's point. Did a search on anything containing the word " deals" and spit out a scripted responses with a link that doesn't address the topic.
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You can access models' deals by following this link: https://www.flirt4free.com/deals/
Or you can access it by scrolling to the bottom of the page and selecting "Deals" under the Live Chat section.
-EJ
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by Live Support, email customerservice@firt4free.com or call our 24-hour customer support, toll-free, 1-800-685-9236 or 1-818-880-9021. A representative will always be available to assist you.
What does model deals have to do with deals on purchasing credits?
Totally missed Arch's point. Did a search on anything containing the word " deals" and spit out a scripted responses with a link that doesn't address the topic.
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Created by:
graybearphx
11/2/20 @ 9:41am
(EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569
>Did a search on anything containing the word " deals" and spit out a scripted responses with a link that doesn't address the topic. <
I agree with NYStingRay. (OMG, did I just say that??
)
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I agree with NYStingRay. (OMG, did I just say that??
)
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Hi there all!!
Let me look into this for you guys, if possible can you guys let me know if this only happens in specific rooms or if it is any model room? If you have any screen shots please send them to the customer service team as well so we can take a look. - K.K. Quote
Let me look into this for you guys, if possible can you guys let me know if this only happens in specific rooms or if it is any model room? If you have any screen shots please send them to the customer service team as well so we can take a look. - K.K. Quote
Created by:
graybearphx
11/2/20 @ 2:30pm
(EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569
I think the FIRST paragraph from the original response gave a likely reason that could explain it ... that the "Deals" on credits are limited and often disappear quickly. If you refresh the screen, you could lose the one you are looking at.
It was the SECOND paragraph in the response that made no sensee, since it was obviously about model deals rather than credit deals. Quote
It was the SECOND paragraph in the response that made no sensee, since it was obviously about model deals rather than credit deals. Quote
Hi there all!!
Let me look into this for you guys, if possible can you guys let me know if this only happens in specific rooms or if it is any model room? If you have any screen shots please send them to the customer service team as well so we can take a look. - K.K.
I have tested it in a few models rooms with both chrome and fire fox and it is 100% repeatable. it is hard to get screen shot but easy to replicate. open room mouse over the 'get your deals here' and the buy credits options will drop down (mouse off and it goes away) but if you actually click on the tab 'get your deals here' then the options to buy credits goes away (but the display still shows there are some available) but mouse over, click on and it will not come back. You need to refresh the room to get the option to return (but of course may be different_)
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Let me look into this for you guys, if possible can you guys let me know if this only happens in specific rooms or if it is any model room? If you have any screen shots please send them to the customer service team as well so we can take a look. - K.K.
I have tested it in a few models rooms with both chrome and fire fox and it is 100% repeatable. it is hard to get screen shot but easy to replicate. open room mouse over the 'get your deals here' and the buy credits options will drop down (mouse off and it goes away) but if you actually click on the tab 'get your deals here' then the options to buy credits goes away (but the display still shows there are some available) but mouse over, click on and it will not come back. You need to refresh the room to get the option to return (but of course may be different_)
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Think you are missing the point so if you mouse over the "tab" it will display mouse off it goes away, mouse over it comes back, but the instant you click on the tab it goes away and it will not come back. If this is the behavior you want ( I do not see why you would want to hide the buy credits option) but that is your choice.
Hi arch313,
I got you, we will make a fix today for this. Thank you for pointing this out.
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Hi arch313,
I got you, we will make a fix today for this. Thank you for pointing this out.
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This should be fixed, we add click to open/close as well as hover over to open/close.
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