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Forums / Technical Support

Favorites & Notifications
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Technical Support: Favorites & Notifications
FreneticallyCalm
Created by: freneticallycalm

8/23/21 @ 3:35am (EST) |UTC - 5:00
Location: California, USA
Posts: 63

About a week or so ago, I noticed that all my favorite models would no longer have the heart highlighted when I went into their rooms.
Today I noticed that I'm not receiving any notifications in my normal email. We also receive Flirt Points when we receive a notification email that one of our models has logged on.
Is Flirt aware of this issue? How will you handle missing Flirt points?
Quote
Created by: vscustomerservice

8/23/21 @ 3:53am (EST) |UTC - 5:00
Posts: 865

Hello,
Thank you for reporting this issue, You will be contacted via email on acct to discuss details - JG
Quote
Gonad9999
Created by: gonad9999

8/23/21 @ 4:12pm (EST) |UTC - 5:00
Posts: 184

I have been like this for 6 weeks. All that I have been told is that a ticket has been raised . No mention of flirt points!
Quote
FreneticallyCalm
Created by: freneticallycalm

8/24/21 @ 6:00am (EST) |UTC - 5:00
Location: California, USA
Posts: 63

I have been like this for 6 weeks. All that I have been told is that a ticket has been raised . No mention of flirt points!


6 weeks? Wow! Mine started August 17th. The 16th was the last day I received all 50 Online Notification points. I had received a couple points on other days but I think that was models who sent mass emails, not notifications when my models had signed onto Flirt.
Something to keep notice of.
:thumbsup
Quote
FreneticallyCalm
Created by: freneticallycalm

8/30/21 @ 1:33am (EST) |UTC - 5:00
Location: California, USA
Posts: 63

The issue has seemed resolved for a couple days now. Thanks team! :)
Quote
Gonad9999
Created by: gonad9999

8/30/21 @ 3:52pm (EST) |UTC - 5:00
Posts: 184

Not resolved for me
Quote
FreneticallyCalm
Created by: freneticallycalm

8/30/21 @ 4:09pm (EST) |UTC - 5:00
Location: California, USA
Posts: 63

Not resolved for me

Which aspect?
Are you not receiving Notifications & ergo points?
Or is the Favorites Heart not lighting up in the rooms?
The Favorites heart is still not lighting up in the rooms for me ... so I guess the issue is only half resolved.
:smoking
Quote
Nadner
Created by: nadner

9/10/21 @ 12:44pm (EST) |UTC - 5:00
Posts: 6

Hello,

The same here... I don't receive notifications or points from notifications from weeks now.
Quote
Gonad9999
Created by: gonad9999

9/10/21 @ 4:12pm (EST) |UTC - 5:00
Posts: 184

Been informed this is now 50% fixed, so lost about 3500 points so far. Not getting any notifications for more than 2 months
Quote
Created by: 640509040147

12/16/22 @ 8:53am (EST) |UTC - 5:00
Location: NY
Posts: 1,267

Hmmm I’m noticing that I’m no longer getting notifications when a favorite model is online, starting a party/group show, multiuser etc.

I only have one model listed as a favorite so I’m not sure if it’s just me, an ongoing glitch or if the model has an option to turn such notifications off
Quote
Created by: sirlickslot69

12/16/22 @ 6:18pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646

Hmmm I’m noticing that I’m no longer getting notifications when a favorite model is online, starting a party/group show, multiuser etc.

I only have one model listed as a favorite so I’m not sure if it’s just me, an ongoing glitch or if the model has an option to turn such notifications off

Had that happen to me once. I contacted support and was told that "batch deleting " notifications without opening them would cause them to evntually stop being sent. They reset my settings, and I changed to another email account for a couple days and changed back and after 48 hours I was recieving them again. No problem since...except once when my iPhone froze and I had to reboot it..
just my n-n-n-n-n 5 cents worth..

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