Mr_Brown_Eyes: cam 2 cam issues - 12/7/19

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Technical Support: cam 2 cam issues

Created by: mr_brown_eyes

12/7/19 @ 10:07pm (EST) |UTC - 5:00

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today i started to have issues with cam 2 cam.
i use chrome, but i did also tried it with firefox and i get the same result.
when i test the cam everything is fine but when i start the cam then i get the following message and i cant load the cam
the message is the following : wsConnection.onerror: (is Trusted:true)

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Created by: vscustomerservice

12/7/19 @ 10:42pm (EST) |UTC - 5:00
Posts: 865

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Thank you for taking the time to bring this to our attention. We are currently experiencing some technical difficulties with the cam2cam feature on certain browsers Mozilla Firefox, Google Chrome, Microsoft Edge, Opera, and Brave. We are diligently working to have this resolved as soon as possible. In the meantime please try using a different browser than the ones listed above if you would like to use the cam2cam feature. CC

Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by Live Support, Email customerservice@flirt4free.com or calling us at 1-800-685-9236. A representative will always be available to assist you

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Created by: stevel43

12/7/19 @ 11:44pm (EST) |UTC - 5:00
Posts: 25

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Thank you for taking the time to bring this to our attention. We are currently experiencing some technical difficulties with the cam2cam feature on certain browsers Mozilla Firefox, Google Chrome, Microsoft Edge, Opera, and Brave. We are diligently working to have this resolved as soon as possible. In the meantime please try using a different browser than the ones listed above if you would like to use the cam2cam feature. CC

i tried all of those browser all the same result

Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by Live Support, Email customerservice@flirt4free.com or calling us at 1-800-685-9236. A representative will always be available to assist you

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Created by: railbaron1

12/11/19 @ 1:35am (EST) |UTC - 5:00
Posts: 3

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I've had cam2cam issues as well. Internet Explorer has issues with the cam test. With your list of failing browsers listed above, what exactly is a recommended browser for use with cam2cam now?

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Created by: il_gato

12/18/19 @ 6:37pm (EST) |UTC - 5:00
Location: Canada
Posts: 34

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I've had cam2cam issues as well. Internet Explorer has issues with the cam test. With your list of failing browsers listed above, what exactly is a recommended browser for use with cam2cam now?

I've had problems as well. What browser does F4F recommend that does not have this issue?

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Created by: asti

12/30/19 @ 8:52am (EST) |UTC - 5:00
Posts: 3,985

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My cam2cam experience continues having issues. While using this feature I will repeatedly receive the message, "You're cam2cam session got disconnected. Please try reconnecting." This never happened before when using IE. However, in other browsers such as Firefox I haven't had a good cam2cam experience. I have followed the directions on the cam2cam test page for these other browsers and per my computer's settings everything is as directed. Is anyone else experiencing this and Tech Support do you know a solution? Thank you.

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Created by: il_gato

12/31/19 @ 1:31pm (EST) |UTC - 5:00
Location: Canada
Posts: 34

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Created by: vsashlee

1/6/20 @ 6:35pm (EST) |UTC - 5:00
Posts: 534

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Hi guys! Apologies for the late reply. I just received confirmation that the c2c failure issue was resolved on 12/07/2019. Are any of you still experiencing any issues?

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Created by: asti

1/6/20 @ 9:13pm (EST) |UTC - 5:00
Posts: 3,985

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Ashlee, I posted December 30, yes there is still a problem. I have given the site access the cam, I even tried a second cam; the whole allowing pop-ups per the site's directions. Yet using Firefox I continually receive the error message I quoted above in post #6.

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Created by: legman61

4/28/21 @ 3:49pm (EST) |UTC - 5:00
Posts: 15

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I have been trying to use this for the past week and get the same errors. This is on a Mac running Big Sur on Chrome.

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Created by: legman61

4/28/21 @ 3:54pm (EST) |UTC - 5:00
Posts: 15

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I have been trying to use this for the past week and get the same errors. This is on a Mac running Big Sur on Chrome.

on a lark I checked Chrome and updated to Version 90.0.4430.93 (Official Build) (x86_64). It is now working.

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Created by: alkcair

5/12/21 @ 1:38pm (EST) |UTC - 5:00
Location: Germany
Posts: 12

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Created by: vsangelaa

5/13/21 @ 4:38pm (EST) |UTC - 5:00
Posts: 81

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Well, when I use cam2cam, it fucks up my audio... Cam2cam here is the only thing that automatically increases my microphone volume. I dont know why and I dont know any settings to stop Cam2cam from doing that. All other applications I use my microphone with (Zoom, Discord, Teamspeak...) dont do that. Is it possible that this is one of the issues you have as well?

Volume isn't something we control. However, it seems like audio adjusting by itself is tied to Windows 10. Suggestions for possible fixes can be found at the windowsreport url under /sound-increases-automatically-windows-10/

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