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Forums / Technical Support

Front page lag?
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Technical Support: Front page lag?
Created by: domrlover

2/5/20 @ 5:10pm (EST) |UTC - 5:00
Location: UK
Posts: 94

Hi,

I have noticed that the main page is quite far behind what is actually going on in rooms. I have tried 3 different browers and all have the same effect.

A model will start a party, but by the time that the front page loads that he is in a party, its ended or he has moved into a multiuser or group show! it can be a bit frustrating, especially when it shows that a model is online for up to 5 mins after they have logged off or gone on a break!

Any plans to get it back up to speed? I get it might not be completely in time, but even after refreshing the page it doesn't update the info correctly at all!!
Quote
Created by: vscustomerservice

2/5/20 @ 6:35pm (EST) |UTC - 5:00
Posts: 865

Hello ! Thank you so much for contacting us through our Forums !
This is the first we've heard of this issue, when was the last time you've cleared out the Cookies and Cache of the web browser you are using ?

We'll go ahead and see what the issue is that you're referring to, and see if we can find a quick resolution.
Thank you for bringing this up to our attention !

If you ever need to contact us, please don't hesitate to reach out to our 24/7 Customer Support !
Email: CustomerService@flirt4free.com
Phone: 1-800-685-9236 (USA only)
Int'l Phone: +1-818-880-9021 (Outside USA)

-M.G.
Quote
Created by: domrlover

2/8/20 @ 8:29pm (EST) |UTC - 5:00
Location: UK
Posts: 94

thanks for the reply,

I tried clearing everything last night, and then just now, a model stayed on the homepage 3 mins after logging off (I was in his room when he signed off so I know exactly when he left) even after refreshing twice, and closing the browser and reopening it, he was still on the home page, but when you hovered over his pic it would state he was offline!

I am currently using chrome.
Quote
Created by: vsashlee

2/26/20 @ 3:02pm (EST) |UTC - 5:00
Posts: 534

thanks for the reply,

I tried clearing everything last night, and then just now, a model stayed on the homepage 3 mins after logging off (I was in his room when he signed off so I know exactly when he left) even after refreshing twice, and closing the browser and reopening it, he was still on the home page, but when you hovered over his pic it would state he was offline!

I am currently using chrome.


Hi DomRLover! There is typically a short delay when a model logs off but it shouldn't be that long of a delay. We have some updates coming soon that might resolve that issue. Please be on the lookout and let us know if you continue to experience this!

Thank you!
:)
Quote
Created by: domrlover

2/26/20 @ 3:09pm (EST) |UTC - 5:00
Location: UK
Posts: 94



Hi DomRLover! There is typically a short delay when a model logs off but it shouldn't be that long of a delay. We have some updates coming soon that might resolve that issue. Please be on the lookout and let us know if you continue to experience this!

Thank you!
:)


Thanks I will keep an eye!! I have noticed its for everything, so if model is in a private, it can sometimes take 3-5 mins for their profile pic to go back to just being online, which might put off potential customers going into some rooms! this is the same for party/group/fanclub/breaks etc ... but hopefully these updates will resolve all of this!!

Thanks again for keeping it in mind!
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