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Forums / Technical Support

A lag interrupted private show
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Technical Support: A lag interrupted private show
sexy_pharo
Created by: sexy_pharo

9/16/18 @ 5:11am (EST) |UTC - 5:00
Posts: 2

Hi,
couple of days ago I tried a private show for 25$ but the problem is when i started the show there were extreme lag :mad that I couldn't see nor talk to the model.
what should I do?
It's all recorded
Thanks
Quote
Created by: vscynthia

9/16/18 @ 1:43pm (EST) |UTC - 5:00
Posts: 53

Hello,

Thank you for bringing this to our attention. We will contact you directly regarding your account so please keep an eye out for an email from us shortly :thumbsup

Also here are a few tips we recommend if you should ever experience technical difficulties in chat, during a show or viewing a video.

1. Log out, clear your cookies and cache and refresh your web browser.
2. We also recommend trying a different browser. Preferably Mozilla Firefox, Google Chrome, or Microsoft Edge.
3. Lastly, if you are attempting to use the cam2cam feature please make sure you have the latest version of Adobe Flash Player installed on your computer.

Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you
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