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Forums / Technical Support

Refund request
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Technical Support: Refund request
dicklaurent
Created by: dicklaurent

5/20 @ 10:36pm (EST) |UTC - 5:00
Posts: 5

Hello, not being aware that my payment method data was saved, I purchased a video by mistake. Can I request a refund? That will close my access to the video obviously.
Quote
Created by: vscustomerservice

5/20 @ 11:14pm (EST) |UTC - 5:00
Posts: 864

Hello thank you for reaching out to us here in the forums, we will reach out to you to help you with this and ask for more details. Keep in mind you can also reach out to customer support when you have a question about your account or need help with your account, thank you. - CP
Quote
ABSLower_2
Created by: abslower_2

5/21 @ 12:16pm (EST) |UTC - 5:00
Posts: 26

Hello, not being aware that my payment method data was saved, I purchased a video by mistake. Can I request a refund? That will close my access to the video obviously.

You're so cute and naive. Want to hug you and crying.

:)
Quote
dicklaurent
Created by: dicklaurent

5/21 @ 8:05pm (EST) |UTC - 5:00
Posts: 5


You're so cute and naive. Want to hug you and crying.

:)

are you gay?


Quote
ABSLower_2
Created by: abslower_2

5/22 @ 1:41pm (EST) |UTC - 5:00
Posts: 26


are you gay?

Yes.




Quote
dicklaurent
Created by: dicklaurent

5/22 @ 7:50pm (EST) |UTC - 5:00
Posts: 5


are you gay?

Yes.


well, I don't understand the reason for your sentence anyway

Quote
ABSLower_2
Created by: abslower_2

5/23 @ 1:08pm (EST) |UTC - 5:00
Posts: 26


well, I don't understand the reason for your sentence anyway


Sorry, this is Russian proverb. I tried to use it. Sometimes I'm forgot and not count difference of mentality and other. The point of this proverb - I think, your request to technical support can't be solved to your benefit, because they lose their profit. And this why you request looks very naive.
I may mistake. If I'm mistaken, would be love to change my mind.




Quote
dicklaurent
Created by: dicklaurent

5/23 @ 6:53pm (EST) |UTC - 5:00
Posts: 5


Sorry, this is Russian proverb. I tried to use it. Sometimes I'm forgot and not count difference of mentality and other. The point of this proverb - I think, your request to technical support can't be solved to your benefit, because they lose their profit. And this why you request looks very naive.
I may mistake. If I'm mistaken, would be love to change my mind.



yeah, I understood you thought my request sounded naive, but I actually got the refund 2 days ago. Sometimes trying doesn’t hurt.
:angel
Quote
dicklaurent
Created by: dicklaurent

5/23 @ 6:53pm (EST) |UTC - 5:00
Posts: 5


Sorry, this is Russian proverb. I tried to use it. Sometimes I'm forgot and not count difference of mentality and other. The point of this proverb - I think, your request to technical support can't be solved to your benefit, because they lose their profit. And this why you request looks very naive.
I may mistake. If I'm mistaken, would be love to change my mind.



yeah, I understood you thought my request sounded naive, but I actually got the refund 2 days ago. Sometimes trying doesn’t hurt.
:angel
Quote
ABSLower_2
Created by: abslower_2

5/24 @ 11:07am (EST) |UTC - 5:00
Posts: 26



yeah, I understood you thought my request sounded naive, but I actually got the refund 2 days ago. Sometimes trying doesn’t hurt.
:angel


Seriously? In this case I have to admit, I was really wrong. Now technical support have got 2 points at my CoolMeter. Now score 3 of 100. +200% at a time - not bad.

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