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Forums / Technical Support

Favorites error
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Technical Support: Favorites error
ceej2525
Created by: ceej2525

11/10/20 @ 12:46am (EST) |UTC - 5:00
Posts: 1

cannot get any favorites to save or delete. get a generic pop up “an error occurred.” Happens on the bio page, models list, and when clicking the red heart. tried clearing cache and different browsers. no luck. happens on any model i choose.
Quote
Created by: vscustomerservice

11/10/20 @ 1:53am (EST) |UTC - 5:00
Posts: 865

Thank you for taking the time to bring this to our attention. We are aware of the issue and diligently working to have it resolved asap. CC

Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by Live Support, email customersupport@flirt4free.com or by calling us at 1-800-685-9236. A representative will always be available to assist you
Quote
PeteK
Created by: petek

11/17/20 @ 2:45am (EST) |UTC - 5:00
Location: Heart of England
Posts: 542

The other day I noticed my favorites that were online appeared both at the top of my model list page as my favorites available and also amongst all the other models.
Today, none of my favorites appear to be online at the moment but there is no message at the top of the page, as it used to, to advise my that I do not have any Favorites available.
Has this been overlooked in the changes being made?
Quote
Created by: vs_jamie

12/1/20 @ 1:01pm (EST) |UTC - 5:00
Location: CA
Posts: 2,326

The other day I noticed my favorites that were online appeared both at the top of my model list page as my favorites available and also amongst all the other models.
Today, none of my favorites appear to be online at the moment but there is no message at the top of the page, as it used to, to advise my that I do not have any Favorites available.
Has this been overlooked in the changes being made?


Hello, this was removed when the homepage was updated as it removes empty space and allows you to see more models when you have no favorites online.

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