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Forums / Technical Support

How to enter DEAL CODE for PVTY
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Technical Support: How to enter DEAL CODE for PVTY
graybearphx
Created by: graybearphx

9/27/20 @ 1:58pm (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569

When I got deal codes in the past, I got the deal code in e-mail, and then just chose a "private" chat in model's room. A second screen would come up that asked for DEAL CODE, which I would enter.

We just tried it several times, and no entry for deal code was there. It just took me into full-pay PVT.

Is this a BUG, or did I miss something??
Quote
Created by: vs_jamie

9/27/20 @ 2:26pm (EST) |UTC - 5:00
Location: CA
Posts: 2,326

It used to be that there would be a deal code box after you selected rate. The way it works now, is we have all the deal codes integrated into a dropdown menu to make it easier and skip a step. If a model has a deal code available, you should see a deal code box to select on the same menu with the rates, and then be able to select your code. If your code is unique to you, it should still be listed there for you. Please let us know if this isn't your experience.
Quote
graybearphx
Created by: graybearphx

9/27/20 @ 2:36pm (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569

There is NO such box anywhere near the box for the Start Show, below the video feed.
Quote
Created by: vscustomerservice

9/27/20 @ 2:37pm (EST) |UTC - 5:00
Posts: 865

Thank you for taking the time to contact us via the forums. There is a new way to redeem your performer deal codes. Now when a performer deal is available you will see a "Deal" badge on the start show panel. When you click start show you will see "use a deal code", from there you can select the deal code in the drop down menu and start your show. CC

Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by LiveSupport, email @customersupport@flirt4free.com or calling us at 1-800-685-9236. A representative will always be available to assist you
Quote
graybearphx
Created by: graybearphx

9/27/20 @ 2:38pm (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569

There is NO "Deal" Badge on the screen.
Quote
Created by: vscustomerservice

9/27/20 @ 2:38pm (EST) |UTC - 5:00
Posts: 865

There is NO such box anywhere near the box for the Start Show, below the video feed. (The model is NICK WOLF, online right now.)


Thank you for this information. We will reach out to you directly for more information. CC


Quote
graybearphx
Created by: graybearphx

9/27/20 @ 2:46pm (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569

As often happens, I had to figure this out on my own.

I was online with model when he did the Deal code. Same as I had been in the past.,

But NOW, you must RELOAD the page to have the DEAL badge show up. You should TELL people that in the e-mail!
Quote
Created by: vs_jamie

9/27/20 @ 2:51pm (EST) |UTC - 5:00
Location: CA
Posts: 2,326

As often happens, I had to figure this out on my own.

I was online with model when he did the Deal code. Same as I had been in the past.,

But NOW, you must RELOAD the page to have the DEAL badge show up. You should TELL people that in the e-mail!



Thank you for letting us know - we'll see if we can make this a clearer experience.


Quote
graybearphx
Created by: graybearphx

9/28/20 @ 4:33pm (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569

STILL NOT WORKING!!

With the additional explanation from above, as to the NEW way that DEALS are accessed, I just tried it again, and IT DOES NOT WORK,

When you click on the DEAL badge, it indeed does give you a choice of clicking on PRIVATE CHAT, MULTI CHAT or DEAL. When you choose DEAL, it lists available deals. I selected the one deal I had available and clicked on it. It proceeded to take me to a FULL PAY private!

We immediately ended the chat and I called Tech Support. They will refund the credits taken by mistake. But the deal (which was 45 minutes after 0 minutes paid) is gone, and model would have to redo it.

Clearly, NOBODY TESTED THIS OUT after doing the change to how it works. We deserve better, folks! Clearer directions should also be available on the page and in the private message sent that confirms the DEAL.
Quote
Created by: vs_jamie

9/28/20 @ 5:50pm (EST) |UTC - 5:00
Location: CA
Posts: 2,326

Hello, sorry to hear you're still having issues. We have tested it a few different ways as we did when we built it, and have been unable to recreate your experience. Did you select the checkbox next to the code you selected? Your deal code doesn't show as having been used yet, so that is currently our best explanation for why it wouldn't have worked as it shoul have.
Quote
graybearphx
Created by: graybearphx

9/28/20 @ 6:01pm (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569

I definitely remember clicking on the box next to the deal code (And I even tried to UNcheck the default which was PRIVATE). It may not have registered, I don't know. And it does indeed show the Deal is still available, although I don't recall seeing that when I first got out of the full-pay private about a minute after it was started.
Quote
graybearphx
Created by: graybearphx

9/29/20 @ 3:22pm (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569

OK, this is getting MORE than ridiculous!

There is now ANOTHER change in the chatroom format, which affects PRIVATE DEALS. If you go to the three dots on the icon bar at bottom, click on it, one of the choice you get is the DEAL badge. Click on it and it opens a box on the chat history window, listing the available DEAL, and giving you a place to click on to start it.

I have not tried this yet. I think will wait to see if there are any MORE changes! :orglaugh
Quote
NobodyUNo
Created by: nobodyuno

9/29/20 @ 6:42pm (EST) |UTC - 5:00
Posts: 5

OK, this is getting MORE than ridiculous!

There is now ANOTHER change in the chatroom format, which affects PRIVATE DEALS. If you go to the three dots on the icon bar at bottom, click on it, one of the choice you get is the DEAL badge. Click on it and it opens a box on the chat history window, listing the available DEAL, and giving you a place to click on to start it.

I have not tried this yet. I think will wait to see if there are any MORE changes! :orglaugh


That's been around for a while newbie.
Quote
graybearphx
Created by: graybearphx

10/1/20 @ 12:48pm (EST) |UTC - 5:00
Location: Phoenix, Arizona
Posts: 569



That's been around for a while newbie.



Actually, the icon bar was moved to bottom, and the DEAL badge started, less than a month ago. Before that, you had to wait for a second screen to come up and enter the password for the deal you wanted.


Quote
NobodyUNo
Created by: nobodyuno

10/1/20 @ 8:45pm (EST) |UTC - 5:00
Posts: 5



Actually, the icon bar was moved to bottom, and the DEAL badge started, less than a month ago. Before that, you had to wait for a second screen to come up and enter the password for the deal you wanted.





You are making things so difficult. If you are in the model's chat room, click on their photo icon where you pull up their bio etc. You will see ' check out my deals ' where your deal will be included. There you have the option to ' go private with this deal' and it will take you right into your show once you click it.
That is not new.
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