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Forums / Technical Support

Issue with Screen Name Change?!
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Technical Support: Issue with Screen Name Change?!
Created by: domrlover

9/8/20 @ 3:37pm (EST) |UTC - 5:00
Location: UK
Posts: 94

Hey,

Since the update to the UI I can no longer change my username?! The box comes up, then I go to click on the arrow and the box disappears?! Can someone please address this ASAP, as I am currently stuck on a username that i don't really use too often and can't change it (DomRLover is my active screen name normally, but its set to a different one right now?!)

Thanks in advance!!

DomR
Quote
Created by: vscustomerservice

9/8/20 @ 3:38pm (EST) |UTC - 5:00
Posts: 865

Let me take a look at that for you! - K.K.
Quote
Created by: domrlover

9/8/20 @ 3:40pm (EST) |UTC - 5:00
Location: UK
Posts: 94

Thank you! I cleared my cache and cookies etc and so I have been able to log into my main name, but the issue still stands that I cannot change my screen name! Not a major thing, but I have a couple of screen names that other models know me by so would be nice to have that function back please?!
Quote
Created by: vs_jamie

9/8/20 @ 3:49pm (EST) |UTC - 5:00
Location: CA
Posts: 2,326

Thank you for letting us know - we were able to recreate and fix. :thumbsup
Quote
Created by: domrlover

9/8/20 @ 3:54pm (EST) |UTC - 5:00
Location: UK
Posts: 94

Excellent!!! Thanks for the quick reply and fix guys ;) F4F excellence as normal :)
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