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Forums / Technical Support

An inconvenience and a moan!
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Technical Support: An inconvenience and a moan!
Created by: domrlover

6/14/20 @ 4:33pm (EST) |UTC - 5:00
Location: UK
Posts: 94

I find that when I open the site (only in the last week) it has started to automatically take me to the girls page. This has happened on 2 different browsers (and on my mobile)
I have always had the preference at the guys site, and have never had this happen before until last week. Any ideas on how to have it just automatically go back to the guys side of the site please?
Nothing urgent, just an inconvenience that I would like resolved if possible!

Thank you!
Quote
Created by: vscustomerservice

6/14/20 @ 5:30pm (EST) |UTC - 5:00
Posts: 865

Hello! Thank you for reaching out via forums. So long as your last selection on the site [including each device you are using] was guys, it will automatically show guys when you log back on. If you have any other questions, feel free to reach out 1-800-685-9236 (USA) CustomerService@flirt4free.com - AE
Quote
Created by: domrlover

6/14/20 @ 5:51pm (EST) |UTC - 5:00
Location: UK
Posts: 94

Hi,

Thanks for replying! That is what it used to be, but this past week it keeps going back to girls! I even have a screenshot of my selection being guys, but girls on the main screen!! Hence my topic ;)
Quote
MidPacificVulcan
Created by: midpacificvulcan

6/15/20 @ 2:21am (EST) |UTC - 5:00
Posts: 794

For the last couple of weeks, mine is also starting with girls, even though I don't watch girls. Every time I log off, I am watching guys, but the next login presents me with girls.
Quote
Created by: vsashlee

6/15/20 @ 1:35pm (EST) |UTC - 5:00
Posts: 534

Thanks for bringing this to our attention! I have a couple of questions to ask to help us debug:

1. When you leave the site are you still logged in or do you log out?

2.When you have "guys" selected and then you login does it change to girls?
Quote
Created by: domrlover

6/15/20 @ 3:22pm (EST) |UTC - 5:00
Location: UK
Posts: 94

Hi Ashlee,

Personally, I tend to stay logged in on my main browser, but if I log in on the other one, it used to log me straight to the guys page, but now it logs me into the girls site, BUT the guys option at the top of the page is still selected.
On Chrome, I open the browser and half the time it loads as the girls, and the other half as guys!

Thanks!! :)
Quote
BruceAW
Created by: bruceaw

6/15/20 @ 5:53pm (EST) |UTC - 5:00
Posts: 69

when first on the site (not logged in) it shows the correct page (guys) then click the login (the username is not remembered this is another issue) and log into the site (prices is the view mode) it shows my favorites, if any, and starts with the girls page this is for both desktop and mobile.
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Created by: vsashlee

6/15/20 @ 6:11pm (EST) |UTC - 5:00
Posts: 534

Thanks guys! I will pass this along. :thumbsup
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Vinnie2468
Created by: vinnie2468

6/15/20 @ 10:10pm (EST) |UTC - 5:00
Posts: 5

Same thing happening to me. Even when I have /guys/live at the end of the web address and the guys button is selected. It is when I am logged in and happens on Edge, Firefox & Chrome.
Quote
Created by: vscustomerservice

6/15/20 @ 11:11pm (EST) |UTC - 5:00
Posts: 865

Thank you all for the information. This issue should now be resolved. If you should experience any further issues please feel free to contact our 24/7 Customer Service Department by LiveSupport, Email customersupport@flirt4free.com or by calling us at 1-800-685-9236. A representative will always be available to assist you. CC
Quote
MidPacificVulcan
Created by: midpacificvulcan

6/16/20 @ 3:09am (EST) |UTC - 5:00
Posts: 794

Mine was fixed when I logged in tonight. Thank you.
Quote

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