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Forums / Technical Support

Can to cam not work ppppppp
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Technical Support: Can to cam not work ppppppp
john191045
Created by: john191045

4/26/23 @ 9:05am (EST) |UTC - 5:00
Posts: 1

Go live not working
Quote
Created by: vscustomerservice

4/26/23 @ 1:52pm (EST) |UTC - 5:00
Posts: 865

Hello. Thank you for contacting us via the forums. In order to properly assist you, we will email you to gather more information. Thank you! - AL
Quote
Created by: mario_mathman

4/26/23 @ 5:43pm (EST) |UTC - 5:00
Location: United Kingdom
Posts: 270

I have been experiencing issues for the last 2 weeks but customer services have been most unhelpful. They keep saying it is the new normal!
I now have to always test my camera every time I want to use cam2cam in a show then when I go to live cam2cam a long messages appears and a few seconds later the models are able to see me.
There were technical glitches on the site around 2 weeks ago and since then I have not been able to use cam2cam as smoothly as I did beforehand. I used to be able to launch my cam2cam as soon as I entered a private show connecting to the models immediately (without doing a test run first). However, now when I enter the private show, I need to test my camera first which wastes quite a bit of time.
Quote
Created by: sirlickslot69

4/27/23 @ 10:50pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646

I have been experiencing issues for the last 2 weeks but customer services have been most unhelpful. They keep saying it is the new normal!
I now have to always test my camera every time I want to use cam2cam in a show then when I go to live cam2cam a long messages appears and a few seconds later the models are able to see me.
There were technical glitches on the site around 2 weeks ago and since then I have not been able to use cam2cam as smoothly as I did beforehand. I used to be able to launch my cam2cam as soon as I entered a private show connecting to the models immediately (without doing a test run first). However, now when I enter the private show, I need to test my camera first which wastes quite a bit of time.


It's not connecting for me at all tonight.. 🤬🤬🤬🤬🤬🤬 i sent Live Support a screenshot and they sent it up to tech team..
Maybe they'll get fixed quick, but ruined my night tonight... BTW is on pc all browsers, and iPhone also..
:mad :mad :mad :mad :mad
Quote
Kosmo17
Created by: kosmo17

4/28/23 @ 12:47am (EST) |UTC - 5:00
Posts: 1

Not working in private/multi shows for me either. :helpme
Quote
Created by: wankinwilly

4/28/23 @ 8:55am (EST) |UTC - 5:00
Location: East Coast USA
Posts: 9

Not working in private/multi shows for me either. :helpme


Still not working for me on pc all browsers of iPhone.

Quote
Created by: sirlickslot69

4/28/23 @ 12:21pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646



Still not working for me on pc all browsers of iPhone.




Just completed 2 short c2c shows, worked okay in show and open chat also., Maybe no more issues. :thumbsup :thumbsup :thumbsup 🤫🤫🤫

Quote
Created by: purple_paradise

4/29/23 @ 7:53pm (EST) |UTC - 5:00
Location: USA
Posts: 40

I have issues with two of my browsers where the model never gets notified that I turned my C2C on.

I decided to dedicate my chrome browser to this site. So, I cleared all my cache data and cookies, and removed any extensions that don't pertain.

I have not had a problem here since other than sometimes a random disconnect, which is usually model / server side, not me.

Just a thought -- Try a "cleaned" browser, or even try once in a Private / InPrivate / Incognito mode window to see if that helps with the C2C.
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