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Forums / Technical Support

Stuck in the Chute
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Technical Support: Stuck in the Chute
FreneticallyCalm
Created by: freneticallycalm

3/4/19 @ 9:56pm (EST) |UTC - 5:00
Location: California, USA
Posts: 63

I keep having problems with emails getting "stuck in the chute."
How does this even happen? Seriously! It's email.
Is there some way of fixing this problem?
Quote
Created by: vscynthia

3/4/19 @ 11:59pm (EST) |UTC - 5:00
Posts: 53

Thank you for taking the time to reach out to us via the forum. If you receive a message stating "message stuck in the chute" It means the message has been flagged for possible inappropriate words and has been sent for review. This is can cause it to take a little longer for the message to go through to the intended recipient.

Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by Freschchat, email customerservice@flirt4free.com or calling us at 1-800-685-9236. A representative will always be available to assist you
Quote
Created by: vscynthia

3/5/19 @ 12:03am (EST) |UTC - 5:00
Posts: 53

** REMOVED BY ADMINISTRATOR **
Quote
Created by: virgilcircle9

3/23/19 @ 6:53am (EST) |UTC - 5:00
Location: universities of the world
Posts: 342

yes " stuck in the chute" but please, why can't you tell us if the message will be sent or not, AND EVEN MORE IMPORTANT what or why was/ is the "inappropriate language". sometimes a message/ word needs some of these letters. maybe examples of inappropriate language can be published somewhere.
Quote
FreneticallyCalm
Created by: freneticallycalm

3/24/19 @ 6:39am (EST) |UTC - 5:00
Location: California, USA
Posts: 63

yes " stuck in the chute" but please, why can't you tell us if the message will be sent or not, AND EVEN MORE IMPORTANT what or why was/ is the "inappropriate language". sometimes a message/ word needs some of these letters. maybe examples of inappropriate language can be published somewhere.


Because that would be too obvious. They have to keep the allure that you can be censored at any time and for any reason without any explanation. I have long been against the banned words system. If there was a political group on Flirt, my platform would be "Ban Banned Words."

Quote
Asti
Created by: asti

3/24/19 @ 9:41am (EST) |UTC - 5:00
Posts: 3,985

If you receive a message stating "message stuck in the chute" It means the message has been flagged for possible inappropriate words and has been sent for review.

I have never received the "stuck in the chute" message for an email with inappropriate words. Instead I receive a message in the red band at the top of the screen saying your email contains inappropriate words. However, I cannot recall if the email points out the word in question the way it does in the forums. That means I have to go hunting for the bad word buried within another word, for instance gr@pe contains a banned word. I have received the "chute" message before but it was due to tech issues. Good luck.

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