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Forums / Technical Support

pics sent in email
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Technical Support: pics sent in email
Created by: ruafunwun

12/7/20 @ 1:46am (EST) |UTC - 5:00
Location: Florida, USA
Posts: 7

Pics arent opening for models i send to.. or pics they send me,,, it used to work fine.. I am a VIP Member...
Quote
Created by: vscustomerservice

12/7/20 @ 1:57am (EST) |UTC - 5:00
Posts: 865

Hello, thank you for letting us know, i will reach out via email for further assistance. - JG
Quote
lespaul27
Created by: lespaul27

12/7/20 @ 6:47pm (EST) |UTC - 5:00
Posts: 25

Pics arent opening for models i send to.. or pics they send me,,, it used to work fine.. I am a VIP Member...


same here...seems like it's roughly 24 hours before they go through


Quote
Created by: ruafunwun

12/7/20 @ 7:20pm (EST) |UTC - 5:00
Location: Florida, USA
Posts: 7



same here...seems like it's roughly 24 hours before they go through

No New Info yet






Quote
Created by: ruafunwun

12/7/20 @ 7:22pm (EST) |UTC - 5:00
Location: Florida, USA
Posts: 7



same here...seems like it's roughly 24 hours before they go through

I Emailed Customer Service & Sent Them Screenshots... They Are Looking Into It.. I Will Keep Us All Posted..






Quote
Created by: brandonb291845

12/8/20 @ 9:18pm (EST) |UTC - 5:00
Location: Kentucky
Posts: 5

Hey there I am having trouble sending a picture to my favorite model but I seems as if the picture doesn't not show I have tried 4 times but It I will not display the picture for Jean Simmot
Quote
Created by: ruafunwun

12/8/20 @ 9:59pm (EST) |UTC - 5:00
Location: Florida, USA
Posts: 7

Hey there I am having trouble sending a picture to my favorite model but I seems as if the picture doesn't not show I have tried 4 times but It I will not display the picture for Jean Simmot


Hi.. Same here since last Sat Night.. Only shows a white camera with a / thru it.. i have had a lil luck after 24 hours.. they open.. but still some aren't working at all.. I know you have to be VIP to send & recieve photos in site email.. It Has Been Reported to Tech Support with Screen Shots.. Cross your Fingers..
Quote
Created by: vsashlee

12/9/20 @ 3:14pm (EST) |UTC - 5:00
Posts: 534

Thank you all for your patience! We are currently looking into this. We will update you once it's resolved.

Thanks again! :)
Quote
Created by: ruafunwun

12/9/20 @ 3:49pm (EST) |UTC - 5:00
Location: Florida, USA
Posts: 7

Thank you all for your patience! We are currently looking into this. We will update you once it's resolved.

Thanks again! :)
Yw. Ty for looking into the issue. I know it’s not just me friends tell me they have the same problem. I tried yesterday. Same thing can’t open attached pictures. They show up as a camera with a slab thru it.
Have a great day.



Quote
Created by: ruafunwun

12/9/20 @ 3:49pm (EST) |UTC - 5:00
Location: Florida, USA
Posts: 7

Thank you all for your patience! We are currently looking into this. We will update you once it's resolved.

Thanks again! :)
Yw. Ty for looking into the issue. I know it’s not just me friends tell me they have the same problem. I tried yesterday. Same thing can’t open attached pictures. They show up as a camera with a slab thru it.
Have a great day.



Quote
Created by: virgilcircle9

12/11/20 @ 6:40am (EST) |UTC - 5:00
Location: universities of the world
Posts: 342

keep searching team.. pocs are still not working today
Quote
Created by: vsmichelletest

12/11/20 @ 8:03pm (EST) |UTC - 5:00
Posts: 24

The issue has been resolved. Thanks for your patience!
Quote
Created by: ruafunwun

12/11/20 @ 9:48pm (EST) |UTC - 5:00
Location: Florida, USA
Posts: 7

The issue has been resolved. Thanks for your patience!


AWESOME NEWS..... AND ITS FRIDAY NIGHTTTT.. Yipppeee.. I Will Be Testing It Out For You... Much APPreciated. Made My Night... :o)
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