vs_david: New Chat Room Interface - 4/30/15

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News & Announcements: New Chat Room Interface

Created by: vs_david

4/30/15 @ 2:11pm (EDT) | UTC - 4:00
Location: Los Angeles
Posts: 45

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To all:

Today we will be launching an update to our chat interfaces that should bring some solid improvements to speed and stability. We anticipate a smooth transition but we encourage anyone who has any issues to post to this thread or email customer service.

The one main difference that you may notice is that we've removed the drag bar that sits between the video and the chat area. Over time, we've found that the code used to maintain this bit of functionality is really heavy on the browser and generally not necessary, so we've replaced that feature with select-able layouts which you will be able to find as a set of buttons near the audio controls on the bottom-left of the video.

We look forward to continuing to bring improvements to the system that may or may not be visually flashy, but continue to bring the very best experience to you on whatever device you are using and from wherever in the world you may be using it.

Sincerely,
Dev Team

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Created by: shits_n_giggles

4/30/15 @ 8:56pm (EDT) | UTC - 4:00
Location: NOT FL.no,really.maybe.nah.but seriously.jk
Posts: 23

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with font bubbles off... different colored fonts have different spacing between lines and may overlap against another color (font type).

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Created by: hawkeye34

4/30/15 @ 11:51pm (EDT) | UTC - 4:00
Location: USA

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Created by: hawkeye34

4/30/15 @ 11:53pm (EDT) | UTC - 4:00
Location: USA

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the scroll bar since the interface update change has all but disappeared.

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Created by: vs_david

5/1/15 @ 11:39am (EDT) | UTC - 4:00
Location: Los Angeles
Posts: 45

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with font bubbles off... different colored fonts have different spacing between lines and may overlap against another color (font type).

Thank you for this note. This issue has been corrected!

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Created by: vs_david

5/1/15 @ 11:40am (EDT) | UTC - 4:00
Location: Los Angeles
Posts: 45

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the scroll bar since the interface update change has all but disappeared.

Hawkeye, can you give us an example of where the scrollbar has disappeared? Are you referring to the chat area? Or on the page as a whole?

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Created by: hawkeye34

5/1/15 @ 10:45pm (EDT) | UTC - 4:00
Location: USA

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right of the chat area,i dont know if it is just me or everyone. its a little annoying. makes it difficult to scroll the chat up.ty

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Created by: half_way_there

5/2/15 @ 12:55am (EDT) | UTC - 4:00
Posts: 52

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Hi there,

Just a heads up, when models have the offer option on up at the top right corner of the video the room rate doesn't appear, so the only way to know the room rate while offers are on is to click the start show button, otherwise it only shows the offer option.

Seems to only be rooms with the offer option on doing it though, rooms with offers disabled show the pvt rate properly up at the top.

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Created by: lickau

5/2/15 @ 1:50am (EDT) | UTC - 4:00
Location: Moving slowly but surely somewhere sometime
Posts: 29,285

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The 5 star rating is not showing on any model in Windows IE 10 .

I agree above all rooms that use OFFER option shows no CPM . I would not ask how much if not already shown . Those models may have less privates .

Possible the site wanted to leave Rating of models 1 to 5 stars off new interface . It was above the video before .

Added by edit : The scroll bar seems too close to Favorites , Notification , Buy Credits , Flirt phone controls and more .
When trying to scroll or select another room - icons are activated too easy . Added and subtracted a couple models so far .
Not a big problem - just a change

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Created by: huggiebears

5/2/15 @ 2:29am (EDT) | UTC - 4:00
Posts: 42

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Every time I enter a different room the grey chatter are always on. Use to be you can click them off once then be done with them. :twocents

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Created by: zyxwv098

5/2/15 @ 4:13am (EDT) | UTC - 4:00
Posts: 883

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To all:

The one main difference that you may notice is that we've removed the drag bar that sits between the video and the chat area. Over time, we've found that the code used to maintain this bit of functionality is really heavy on the browser and generally not necessary, so we've replaced that feature with select-able layouts which you will be able to find as a set of buttons near the audio controls on the bottom-left of the video.

Could we get more than just two size options for the video? Sometimes I preferred to have the video as small as possible so that I could more easily read the scrolling chat without it getting pushed up and out of sight too quickly.

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Created by: ammo

5/2/15 @ 11:11am (EDT) | UTC - 4:00
Posts: 41

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Seems to be a major problem models not responding to me and seem not to be able to see any messages. Thought I was being ignored at first but it is happening in all rooms - Anyone els getting this?

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Created by: spar

5/2/15 @ 7:56pm (EDT) | UTC - 4:00
Posts: 346

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Not seeing cpm rate is very disturbing, but it is not unlike many duplicities in being frank on costs.
We click on a room with an HD sticker and get sub-par video.
We click on a room advertising 50 cpm and find out on entry it is in fact an astounding 90 cpm rate and only 50 for a half ass voyeurism something or other.
You can't be realistic on what is being offered?
Why is this site so afraid to be honest?
When the sky is the limit on cost here, and there is no indication of cost it has become a very very scary place to venture into.

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Created by: vs_david

5/2/15 @ 8:16pm (EDT) | UTC - 4:00
Location: Los Angeles
Posts: 45

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To all:

We are looking into each of these issues and are working to get them resolved asap.

Regarding the CPM, while it's regrettable that this issue has occurred, please note that you can view the CPM when you click on the blue "Start Your Show" button under the video.

We will update this thread once the issues have been corrected.

Dev Team

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Created by: hawkeye34

5/3/15 @ 1:09am (EDT) | UTC - 4:00
Location: USA

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Created by: vslowellvip

5/4/15 @ 12:09pm (EDT) | UTC - 4:00
Posts: 118

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besides the scroll bar, since the new interface was updated,applied. the whole chat area has been reduced in size to about 1/2 of what it was.which makes it difficult to follow chat unless your reading exactly when its typed.

Hi Hawkeye34,

Can you tell me what your monitor resolution is so I can try to duplicate your problem? If you keep it smaller than 1000 pixels in width you maybe presented with a scroll bar at the bottom of the browser window. if so you may need to scroll that to the right to see the scroll bar and chat panel buttons.

Thanks!

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Created by: vslowellvip

5/4/15 @ 2:39pm (EDT) | UTC - 4:00
Posts: 118

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To all:

The CPM area above the video should be working correctly now. It should be displaying the way it used before the update. The grey users on/off switch should be working correctly as well.

Please let me know if you guys have any other issues?

Thanks again!

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Created by: plauto1

5/4/15 @ 7:49pm (EDT) | UTC - 4:00
Posts: 30

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besides the scroll bar, since the new interface was updated,applied. the whole chat area has been reduced in size to about 1/2 of what it was.which makes it difficult to follow chat unless your reading exactly when its typed.

Similar to this, the icons of the models are too little now and its hard to see them. They are so little that even the models name is not shown completely. It doesn't happen when you are in the room of all the models, but in most cases it is as i try to explain.

I understand you discard the drag bar to improve the system, but i think maybe you should give the chance to choose between more than two screens sizes.

I'm using Safari with 2048x1152 resolution. I tried Chrome and it was the same.

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Created by: vslowellvip

5/5/15 @ 11:50am (EDT) | UTC - 4:00
Posts: 118

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Similar to this, the icons of the models are too little now and its hard to see them. They are so little that even the models name is not shown completely. It doesn't happen when you are in the room of all the models, but in most cases it is as i try to explain.

I understand you discard the drag bar to improve the system, but i think maybe you should give the chance to choose between more than two screens sizes.

I'm using Safari with 2048x1152 resolution. I tried Chrome and it was the same.

When you say model icons do you mean the photos of the model head shots in the rooms panel?

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Created by: jatlanta8

5/8/15 @ 4:00pm (EDT) | UTC - 4:00
Location: USA
Posts: 5

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This new chat interface has broken your site. Please roll back to the prior interface so that the site becomes usable again and to give yourselves a chance to work out the bugs before re-implementing the new interface. Currently VSJason is attempting to assist me but this issue has been going on for a week. This is becoming ridiculous. Also your "Contact Support" form is broken and you are not receiving emails that are reporting problems.

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